|
Quality Management Scoring Discrepancy in Performance Dashboard
|
|
0
|
315
|
May 15, 2026
|
|
Predictive Routing Agent Capacity Calculation Error
|
|
1
|
270
|
May 16, 2026
|
|
Predictive Dialer Disconnect Rate Anomaly in Performance View
|
|
3
|
225
|
May 16, 2026
|
|
WFM API 403 Forbidden on Bulk Assignment Updates
|
|
0
|
440
|
May 16, 2026
|
|
WFM Bulk Schedule Publish Triggers 502 on ServiceNow Webhook
|
|
1
|
213
|
May 16, 2026
|
|
WFM Quality API 429s on minimal JMeter load
|
|
0
|
171
|
May 16, 2026
|
|
Predictive Routing Queue Depth Spikes During JMeter Load
|
|
1
|
430
|
May 16, 2026
|
|
Predictive Dialer dropping calls on AP-SG BYOC trunks
|
|
1
|
280
|
May 16, 2026
|
|
WFM API 409 Conflict during Zendesk Team-to-GC Group Migration
|
|
0
|
300
|
May 15, 2026
|
|
WFM Adherence API returning 400 Bad Request with complex shift patterns across APAC regions
|
|
2
|
535
|
May 16, 2026
|
|
WFM API returns 400 Bad Request during BYOC trunk failover simulation
|
|
0
|
255
|
May 16, 2026
|
|
WFM Queue Performance Metrics Discrepancy in Architect Flow
|
|
1
|
318
|
May 16, 2026
|
|
Wfm api 422 error on shift swap approval with overlapping breaks
|
|
0
|
164
|
May 15, 2026
|
|
Predictive Routing Wait Time Calculation Discrepancy in Performance Dashboard
|
|
0
|
448
|
May 16, 2026
|
|
Predictive Routing skill mapping fails during Zendesk migration
|
|
0
|
515
|
May 16, 2026
|
|
WFM API 429 during JMeter load test
|
|
0
|
348
|
May 15, 2026
|
|
Predictive Engagement Web Tracking Firing Multiple Page Events for Single Page Load
|
|
2
|
444
|
May 15, 2026
|
|
WFM API 409 Conflict on Schedule Import for Multi-Org AppFoundry Integration
|
|
0
|
176
|
May 15, 2026
|
|
Wfm scheduling api 429 during jmeter ramp-up for 500 agents
|
|
0
|
180
|
May 15, 2026
|
|
Quality Management API returning 500 when filtering by digital channel metadata
|
|
0
|
146
|
May 16, 2026
|
|
WFM Schedule API 403 Forbidden via ServiceNow Data Action for Digital Channels
|
|
0
|
244
|
May 16, 2026
|
|
Predictive Routing 429s during JMeter load test
|
|
0
|
202
|
May 16, 2026
|
|
Is it possible to override PR capacity with WFM shift swaps?
|
|
0
|
294
|
May 16, 2026
|
|
WFM API 403 during Zendesk agent import
|
|
0
|
485
|
May 15, 2026
|
|
Predictive Routing skill group drift in Terraform
|
|
0
|
510
|
May 15, 2026
|
|
WFM API 409 Conflict on Bulk Schedule Import via Python SDK
|
|
0
|
186
|
May 15, 2026
|
|
Quick question about WEM API rate limits during load test
|
|
0
|
535
|
May 16, 2026
|
|
Shift Swap API 409 on Valid Trades
|
|
0
|
285
|
May 16, 2026
|
|
Quality Management API 403 on BYOC Call Record Retrieval
|
|
0
|
240
|
May 15, 2026
|
|
Predictive Routing 429 Errors During High-Volume API Polling
|
|
0
|
430
|
May 15, 2026
|