|
WFM Schedule API 403 Forbidden via ServiceNow Data Action for Digital Channels
|
|
0
|
244
|
May 16, 2026
|
|
Predictive Routing 429s during JMeter load test
|
|
0
|
202
|
May 16, 2026
|
|
Predictive Routing skill group drift in Terraform
|
|
0
|
510
|
May 15, 2026
|
|
WFM API 429 Throttling during BYOC Trunk Shift Import
|
|
4
|
264
|
June 4, 2026
|
|
Predictive Routing Campaign Fails to Assign Agents on AP-SYD BYOC Trunk
|
|
1
|
176
|
May 15, 2026
|
|
Predictive Routing Skill Group Assignment via API failing with 400
|
|
0
|
158
|
May 16, 2026
|
|
Workforce Management Shift Adherence showing false negatives for Paris timezone users
|
|
0
|
243
|
May 16, 2026
|
|
WFM Schedule API 500 during Terraform Apply
|
|
0
|
303
|
May 16, 2026
|
|
Predictive routing campaign dialing_strategy silently reverting after apply
|
|
0
|
0
|
June 5, 2026
|
|
Why does quality evaluation api return 500 after wfm publish
|
|
0
|
276
|
May 16, 2026
|
|
WFM Scheduling API 403 on Bulk Shift Assignment
|
|
3
|
154
|
May 16, 2026
|
|
Predictive multiplier stuck at 0.6x after DNC sync throws 422 UNPROCESSABLE_ENTITY
|
|
0
|
0
|
June 5, 2026
|
|
Predictive Routing API 502 on Trunk Failover Toggle
|
|
2
|
182
|
May 16, 2026
|
|
WFM schedule API 429 error during load test
|
|
3
|
94
|
May 16, 2026
|
|
QAPI Evaluation Score Discrepancy Between UI and Bulk Export in APAC Region
|
|
1
|
332
|
May 16, 2026
|
|
WFM Schedule Sync Failure for Migrated Zendesk Agents
|
|
0
|
320
|
May 16, 2026
|
|
Quality Management API 429 errors during JMeter load test
|
|
0
|
148
|
May 16, 2026
|
|
WFM API 429 Throttling on BYOC Trunk Capacity Reports
|
|
0
|
312
|
May 16, 2026
|
|
WFM API 500 Error on Quality Score Aggregation for BYOC Trunk Groups
|
|
1
|
172
|
May 15, 2026
|
|
Predictive Routing API 500 Error on Campaign Activation
|
|
2
|
240
|
May 16, 2026
|
|
Predictive Routing Skill Alignment Impact on Dashboard Queue Metrics
|
|
0
|
147
|
May 15, 2026
|
|
WFM API 503 during BYOC Failover in Singapore
|
|
0
|
545
|
May 16, 2026
|
|
Predictive Outbound API 429s when ramping concurrent contact creation requests
|
|
0
|
400
|
May 16, 2026
|
|
What is the correct way to handle WFM capacity constraints in Predictive Routing queues?
|
|
0
|
355
|
May 16, 2026
|
|
WFM Timecard Sync Error 400: Zendesk Agent Schedule Mapping Issue
|
|
0
|
190
|
May 15, 2026
|
|
Quality score mismatch on digital channel exports
|
|
0
|
485
|
May 16, 2026
|
|
Predictive Routing Weight Configuration via WFM Scheduling API
|
|
0
|
142
|
May 16, 2026
|
|
WFM Schedule API 422 Conflict during Terraform Apply
|
|
2
|
291
|
May 16, 2026
|
|
WFM Schedule API 429 errors during JMeter load test
|
|
2
|
392
|
May 16, 2026
|
|
Quality Management API 403 when migrating Zendesk survey logic
|
|
3
|
392
|
May 16, 2026
|