The GET /api/v2/wfm/schedules endpoint returns 200 OK but the shifts array doesn’t populate. The script hits us1.genesiscloud.com using Python requests v2.31.0. The groupBy key holds scheduleDate.
Console output shows payload size is only 402 bytes. The query object includes filters=[{type: "agentId", value: "12345"}]. Changing interval to PT1H does jack all. The wfmScheduleId exists in the portal.