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About the Genesys Cloud category
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262
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May 22, 2026
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“get_routing_wrapupcodes” Missing From purecloudplatformclientv2 - Architect Flow Update Issues
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1
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0
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July 16, 2026
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“get_routing_wrapupcodes” PureCloudPlatformClientV2 - Missing Endpoint?
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0
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0
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July 16, 2026
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WEM Adherence Incorrectly Showing Breaks as Non-Paid Time - Shift Bids
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2
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0
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July 16, 2026
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Real-Time Adherence Data - Python SDK - Getting Empty Results?
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0
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0
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July 16, 2026
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BYOC Trunk Registration Timeout - Intermittent 401s
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1
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0
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July 16, 2026
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Interaction State Configuration PATCH 422 - Queue State Mismatch
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3
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1
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July 16, 2026
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Architect Flow - Post-Call Survey Trigger Failing - Training Impact
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0
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0
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July 15, 2026
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EventBridge webhook failing - intermittent 400
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0
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0
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July 15, 2026
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WFM Scheduling API returns 409 Conflict on bulk shift overrides despite valid payload
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4
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0
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July 15, 2026
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Interaction Transcript not showing in historical reporting - something’s broken
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2
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0
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July 15, 2026
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Data Action - ServiceNow Incident Update - 'Missing Required Field' Despite Payload Matching Docs
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0
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0
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July 14, 2026
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WFM Scheduling API 400 Error on Shift Template Push
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3
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0
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July 14, 2026
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Predictive pacing caps at 1.8x after DNC sync push in us-east-1
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3
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0
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July 14, 2026
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Predictive Routing campaign serializer dropping contact list filters on v2.6.3
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2
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1
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July 13, 2026
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Bulk Export Job Failing - 400 Bad Request - Recording ID Mismatch
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1
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0
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July 13, 2026
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Webhook failing with 400 - payload seems valid?
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0
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0
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July 13, 2026
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WEM Real-Time Adherence Data Discrepancy - API Endpoint Blues
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0
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0
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July 13, 2026
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Python SDK - Quality Management Calibration Export - 403 Forbidden - Missing Scope?
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0
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1
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July 13, 2026
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Analytics API - Incorrect Metric Aggregation - TotalHandleTime
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0
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0
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July 12, 2026
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WFM Quality API 400 on flow_context bypass during atomic evaluation submission
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4
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0
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July 3, 2026
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WFM Schedule Import Failing with 400 on Hybrid Cutover Group
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4
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0
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July 3, 2026
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Quality evaluation form threshold 400 error breaking WFM shift bids
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4
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0
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July 2, 2026
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WFM Schedule API 429 missing retry-after header
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0
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0
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July 2, 2026
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Predictive Routing queue dropping inbound messages on attribute mismatch
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4
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0
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July 2, 2026
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Predictive Routing Assignment Drops with v15.3 SDK and 422 Status
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1
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0
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July 1, 2026
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Predictive Routing API override payload returning 400 VALIDATION_ERROR on SERVICE_LEVEL_PERCENT
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4
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0
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July 1, 2026
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Predictive Routing forecast drops to zero occupancy with 422 on adjustment endpoint
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4
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0
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July 1, 2026
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WFM schedule PATCH returning 400 on timezone conversion for Mexico City
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4
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0
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June 30, 2026
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Predictive routing scores drop to zero during chatbot handoff KB sync
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4
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0
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June 30, 2026
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