|
URS licensing error
|
|
7
|
650
|
August 27, 2015
|
|
CCPulse login issue
|
|
3
|
632
|
August 27, 2015
|
|
Genesys Agent Scripting tables
|
|
0
|
430
|
August 27, 2015
|
|
IWS Customization (Expand or collapse a view)
|
|
1
|
496
|
August 27, 2015
|
|
OutboundSevice.getChain alwais returns null
|
|
0
|
650
|
August 27, 2015
|
|
how to update user defined field in calling list after applying the selection o
|
|
24
|
650
|
August 27, 2015
|
|
Social Media Server and Composer Strategies
|
|
11
|
650
|
August 27, 2015
|
|
How to retrieve EventInfo value based on the event's reference ID
|
|
1
|
650
|
August 26, 2015
|
|
URS Log shows the selected target as invalid although target is ready
|
|
2
|
650
|
August 26, 2015
|
|
Minimum Fields for Outbound Calling List Import
|
|
1
|
650
|
August 26, 2015
|
|
How to get selected queue info and specify multiple statistic metric
|
|
5
|
646
|
August 25, 2015
|
|
Mandatory contact info field for Outbound
|
|
2
|
650
|
August 24, 2015
|
|
How to post selected queue info to agent desktop
|
|
0
|
650
|
August 22, 2015
|
|
Route call to First Ready Agent
|
|
1
|
650
|
August 22, 2015
|
|
Passing attached data from IVR to Agent Desktop
|
|
2
|
650
|
August 21, 2015
|
|
Assign Access Group to Agent Group thru API
|
|
1
|
650
|
August 21, 2015
|
|
Connection with VBA (Excel)
|
|
3
|
650
|
August 20, 2015
|
|
eServices Certification - Study Materials
|
|
1
|
476
|
August 19, 2015
|
|
Playing announcement and Collect Digits
|
|
2
|
650
|
August 19, 2015
|
|
IRD Script Issue
|
|
3
|
650
|
August 19, 2015
|
|
Infomart and Workbin Duration
|
|
1
|
650
|
August 18, 2015
|
|
Call rejected by the Agent
|
|
6
|
650
|
August 18, 2015
|
|
Facebook private-messaging trouble
|
|
2
|
650
|
August 18, 2015
|
|
Force agent state change from Composer strategy
|
|
1
|
650
|
August 17, 2015
|
|
trainings on Genesys routing
|
|
2
|
650
|
August 15, 2015
|
|
IWS - KPI options
|
|
3
|
650
|
August 14, 2015
|
|
TSAPI TSERVER
|
|
2
|
650
|
August 14, 2015
|
|
Genesys Composer
|
|
4
|
650
|
August 13, 2015
|
|
Which TServer/SIP plays ring tone in this scenario?
|
|
6
|
650
|
August 13, 2015
|
|
QA review of facebook and Twitter replies
|
|
4
|
650
|
August 13, 2015
|