trainings on Genesys routing

Hi All,

I am looking for genesys training in routing can someone help me please.

Really appreciate your help in this.

Thanks in advance!

You can check URS user guide, the strategy samples PDF.
Trainings are provided by Genesys only and you need to be a partner or customer.

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To what degree do you want training? As an introduction - or as an operator/administrator - or as a designer/developer?