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About the General Discussion category
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0
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510
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March 31, 2026
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Screen pop failing on specific Client App integrations
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0
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23
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September 17, 2026
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Client App SDK 4.1.0 - postMessage not triggering on screen pop
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3
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11
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September 17, 2026
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Slot-filling precision decay during multi-bot orchestration in Cognigy.AI
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1
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15
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September 17, 2026
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POST /api/v2/quality/evaluations/scoring returning 400 on specific question types
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3
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27
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September 16, 2026
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Engagement score discrepancy between Web Tracking SDK and Action Maps
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0
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25
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September 16, 2026
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Client_app_sdk lifecycle hook failure during interaction transition in Angular 16
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4
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18
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September 16, 2026
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Web Messaging SDK v4.3.1 - Push notification registration failure during background session resume on Android
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0
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23
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September 16, 2026
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Conversation activity query returning empty results for specific flow outcomes
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2
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15
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September 16, 2026
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REST Proxy timeout on SNIPPET action during heavy payload POST
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4
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31
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September 15, 2026
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Analytics Export mismatch - Redshift COPY failing on inconsistent CSV schemas
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0
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19
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September 14, 2026
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Local survivability mode not syncing pairing info
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0
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6
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September 12, 2026
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Screen recording metadata not linking to eval forms
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3
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20
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September 11, 2026
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Client App SDK screen pop failing with 403 Forbidden
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4
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20
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September 11, 2026
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Web Messaging SDK v4.3.1 - Deep link session mismatch during background-to-foreground transition on Android
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0
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11
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September 9, 2026
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Zoom Contact Center Data Action timeout in outbound flow
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1
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30
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September 8, 2026
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Intent classification confidence drop during multi-bot orchestration in Cognigy.AI
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3
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25
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September 8, 2026
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Client secret rotation via API causing auth gaps
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0
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21
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September 8, 2026
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WFM Schedule Publishing failing with 500 on CXone API
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2
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25
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September 8, 2026
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WebSocket Guest API - Message State Sync Issue on Custom UI!
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2
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31
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August 30, 2026
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WEM Evaluation Form - Script Error & 400 on /api/v2/wfm/evaluation/forms
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4
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27
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August 29, 2026
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Web Messaging SDK v4.2.1 - Push notification token mismatch during background session resumption on iOS
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2
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13
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August 28, 2026
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CX as Code - Dialogflow Agent Integration Failure
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0
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10
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August 28, 2026
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POST /api/v2/quality/evaluations/scoring failing on nested form logic
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3
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39
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August 26, 2026
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Web Messaging SDK v2.7.0 - authenticated visitor data loss after pre-chat form submit
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2
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16
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August 25, 2026
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Predictive routing - Outcome probabilities not updating after model re-train
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4
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21
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August 25, 2026
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Webhook Event - 'conversation.participants' Array Empty
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2
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8
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August 22, 2026
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GetRESTProxy failing with 400 - PUT to agents/{id}/skills
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4
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16
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August 21, 2026
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Conversation Search - Interval Boundary Issue
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0
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20
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August 21, 2026
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Copilot Wrap-Up Summary - Unexpected JSON Payload Error
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0
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17
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August 20, 2026
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