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Predictive Routing skill sync returning 422 Unprocessable Entity on PATCH request
|
|
0
|
59
|
November 11, 2025
|
|
Predictive routing queue depth mismatch with servicenow incident count
|
|
0
|
313
|
November 11, 2025
|
|
WFM API 422 Unprocessable Entity on BYOC Trunk Quality Survey Assignment
|
|
0
|
140
|
November 11, 2025
|
|
Predictive Routing Skill Assignment Lag in EU-West BYOC
|
|
0
|
332
|
November 7, 2025
|
|
Predictive Routing 503 During JMeter Load Test
|
|
0
|
168
|
November 7, 2025
|
|
Syncing WFM Schedules Across Production and Staging Orgs
|
|
2
|
204
|
November 7, 2025
|
|
Bulk Export Job Stuck on Digital Channel Metadata
|
|
1
|
420
|
November 6, 2025
|
|
Predictive Routing API 429 at 25 threads Singapore
|
|
0
|
384
|
November 6, 2025
|
|
WFM Bulk Export Webhook Triggers 413 Payload Too Large in ServiceNow Incident Sync
|
|
0
|
304
|
November 6, 2025
|
|
Callback Queue Interval Metrics Show Zero Handle Time Despite Completed Callbacks
|
|
2
|
396
|
November 5, 2025
|
|
Why does this setting cause WFM API 409 Conflict during Zendesk Agent Group Migration?
|
|
1
|
166
|
November 5, 2025
|
|
WFM API 401 Unauthorized when fetching shift requests via ServiceNow Scheduled Import Set
|
|
0
|
189
|
November 5, 2025
|
|
Predictive Outbound API 403 on Campaign Assignment for Multi-Tenant App
|
|
1
|
432
|
November 5, 2025
|
|
Predictive outbound campaign failing with 503 during jmeter load
|
|
1
|
480
|
November 5, 2025
|
|
Wfm shift swap webhook returning 400 bad request
|
|
1
|
353
|
November 5, 2025
|
|
Predictive Routing: Data Action Timeout Causing Queue Assignment Failure
|
|
1
|
180
|
November 4, 2025
|
|
WFM Schedule Import 400 Bad Request via Platform API
|
|
0
|
202
|
November 4, 2025
|
|
Quality evaluation form scoring weights not summing to 100%
|
|
1
|
456
|
November 4, 2025
|
|
WFM API 401 for bulk recording metadata export
|
|
0
|
312
|
November 3, 2025
|
|
Queue and agents info in the same widget using Web Pulse
|
|
4
|
650
|
October 24, 2023
|
|
ListLookupCfg vs ListGetDataCfg
|
|
2
|
150
|
October 5, 2023
|
|
How to report on supervisors changing agent states
|
|
0
|
270
|
August 14, 2023
|
|
Anyone using Genesys Softphone?
|
|
0
|
386
|
July 6, 2023
|
|
[SOLVED] Genesys Secure Pack mandatory for HTTPS Web Services IRD/URS 8.1
|
|
14
|
650
|
June 27, 2023
|
|
WWE - Action button not available for chat transfer destinations
|
|
4
|
370
|
April 14, 2023
|
|
IWD when configured with managed tenant doesnt resolve the tenant ID
|
|
3
|
480
|
March 21, 2023
|
|
Email interactions in queue
|
|
1
|
381
|
February 9, 2023
|
|
Unable to reach RWS Server
|
|
3
|
650
|
February 1, 2023
|
|
Pop-Up - Allert -SOmething that warning me pls help WIN10
|
|
1
|
546
|
January 25, 2023
|
|
Update when agents are added or removed in the Agent Group with the Genesys SDK
|
|
3
|
514
|
January 14, 2023
|