I’m trying to figure out how to call a HTTPS URL (REST API using a HTTP POST with anonymous auth), but I feel something is missing. Until now I get that:
One must configure the WEB options session within URS with the certificate specs (a certificate is mandatory?) and HTTP port infos
What else? I have read that to enable HTTPS web services calls from IRD, the Genesys Security Pack libraries should be installed, and their path configured on URS process side.
Could please someone help out? docs aren’t perfectly clear on this, they mainly point to HTTP, not HTTPS calls.
Sorry it’s been a few years but I can say 100% the security pack is not mandatory under Windows Server. What is important is to check TLS/SSL level support at the OS level too.
I don’t recall if I put the cert thumbprint string in URS options or just got the third party cert and imported into the local computer cert store
Installed Genesys Security Pack on Linux, but even if all seems correctly configured, when trying to consume a HTTPS Web Service from a strategy, I obtain this message:
Unable to load resource ‘libgsecurity_openssl_64.so’, error code ‘Unable to load any module file’
The file does exist and the PATH environmental variable is correctly configured pointing to the path where the file is in.
I installed the Security Pack in the same host as URS.
It seems I should add the path to the URS process too, but not sure how to do so.
It is one of most common reason up to my knowledge.
Also it might depends from how it set and how URS is started.
I mean for example that if URS is started through LCA then LD_LIBRARY_PATH probably must be set in .bashrc and not in .bash_profile
You can see it getting the process ID of URS and then checking the file /proc//environ
This way you can tell if URS was initialized with the proper environment variables.
And, like terry said, if you are initializing through Management Layer (SCI, GA, GAX, mlcmd, etc), URS will inherit LCA’s environment variables at the time it was started up.
Hi everyone, I have checked further and in the snippet I posted in my previous comment the variable is missing because the environment is relative to my user, but for the genesys user the variable is correctly configured.
However, at this point I’m doubting I am using the wrong approach because the process is started from a different environment, SCI.
I wonder if it is possible to introduce the variable directly into the application using the configuration manager, in the URS’s start info page?
As showed in Genesys documentation:
Example 2:
Command Line Arguments: LD_LIBRARY_PATH=/home/OCS:$LD_LIBRARY_PATH ./cmserver -host HostName -port 8100 -app “OCS_Name” -l “LicensePort@LicenceHost”
At the moment in CME the command line arguments string looks like this: -host [CFGSERVER] -port [CFGSERVERPORT] -app “urs” -l [PORT]@[LICENCESERVER]
So I was thinking of adding the value directly in the string, this way: LD_LIBRARY_PATH=[LIBSPATH]:$LD_LIBRARY_PATH -host [CFGSERVER] -port [CFGSERVERPORT] -app “urs” -l [PORT]@[LICENCESERVER]
