|
Send and capture Snmp trap when raising an alarm
|
|
2
|
650
|
July 2, 2015
|
|
splitting tenants
|
|
1
|
650
|
June 26, 2015
|
|
Attach a pic or file to chat
|
|
6
|
650
|
June 26, 2015
|
|
Save dispostion code on outbound custom field via IWS
|
|
4
|
650
|
June 26, 2015
|
|
Genesys Interaction Recording 8.5
|
|
15
|
650
|
June 25, 2015
|
|
MCR
|
|
6
|
650
|
June 25, 2015
|
|
Co-Browse masking
|
|
8
|
650
|
June 23, 2015
|
|
chain id on User-Defined Field
|
|
12
|
650
|
June 22, 2015
|
|
Auto_Answer
|
|
4
|
650
|
June 19, 2015
|
|
GAX sample plug-in
|
|
4
|
650
|
June 17, 2015
|
|
Request ID or Ticket # for Email or Chat Interaction
|
|
11
|
650
|
June 9, 2015
|
|
G-Plus adapter for Salesforce
|
|
1
|
650
|
June 5, 2015
|
|
Email notification in ccpulse
|
|
3
|
650
|
May 23, 2015
|
|
WDE 8.5 Customization, customize ToolbarInteractionBarRegion
|
|
0
|
650
|
May 21, 2015
|
|
Knowledge Manager Category Move
|
|
2
|
650
|
May 21, 2015
|
|
Searching through all history in Workspace
|
|
5
|
650
|
May 19, 2015
|
|
Disposition or Transaction List in Custom Field
|
|
1
|
650
|
May 13, 2015
|
|
Call Generators
|
|
79
|
650
|
May 6, 2015
|
|
What is ACD Position? and why we need it?
|
|
11
|
650
|
April 30, 2015
|
|
Email Troubleshooting Tool
|
|
2
|
650
|
April 21, 2015
|
|
Predictive dialing mode. Optimization parameters.
|
|
4
|
650
|
April 19, 2015
|
|
Outbound calls distribution
|
|
4
|
650
|
April 16, 2015
|
|
Contacts not retrieving from Contact Directory in WDE bar
|
|
0
|
650
|
April 10, 2015
|
|
reason code data
|
|
9
|
650
|
April 8, 2015
|
|
Chat Conference hide prior conversation
|
|
4
|
650
|
April 7, 2015
|
|
CCPulse TimeProfile
|
|
1
|
650
|
April 7, 2015
|
|
Difference between Infomart and CCPulse
|
|
3
|
650
|
March 31, 2015
|
|
WDE GetPreviewRecord Command
|
|
9
|
650
|
March 30, 2015
|
|
Thresholds and Actions
|
|
2
|
650
|
March 25, 2015
|
|
AxDesktopToolkitX TDial
|
|
8
|
650
|
March 24, 2015
|