|
Wrong time readings in CCPulse
|
|
0
|
650
|
March 23, 2015
|
|
Get list of all role privileges
|
|
2
|
650
|
March 18, 2015
|
|
Ringback tone issue
|
|
6
|
650
|
March 16, 2015
|
|
Genesys Support Engineer Job Opportunity
|
|
0
|
650
|
March 2, 2015
|
|
"Zipped IP upload failed. Missing template files" when trying to upload Pulse
|
|
1
|
650
|
February 26, 2015
|
|
Aux Code Changes - Genesys Support Phone or ActiveX Starter App
|
|
2
|
650
|
February 19, 2015
|
|
Genesys Hybrid or Cloud Services
|
|
14
|
650
|
February 13, 2015
|
|
CCPulse forwarded calls
|
|
6
|
598
|
February 12, 2015
|
|
ccpulse issue
|
|
1
|
650
|
February 11, 2015
|
|
Live calls Status
|
|
1
|
650
|
February 3, 2015
|
|
ccpulse graphs
|
|
4
|
650
|
January 31, 2015
|
|
Need the Basic reference materials about CTI to enrich the Knowledge
|
|
2
|
650
|
January 30, 2015
|
|
Remote or Onsite Certified Genesys Development Services Offered
|
|
0
|
650
|
January 27, 2015
|
|
Genesys CTI Architects
|
|
1
|
650
|
January 27, 2015
|
|
Creation of trigger application for SSG
|
|
4
|
650
|
January 15, 2015
|
|
action codes in ccpulse
|
|
2
|
650
|
January 13, 2015
|
|
DDM Toolbar can't access the media Type.xml file
|
|
4
|
650
|
January 13, 2015
|
|
Log File Management Tool
|
|
15
|
650
|
January 9, 2015
|
|
UCS History Limit
|
|
3
|
650
|
January 8, 2015
|
|
Who disconnected the call - the agent or customer?
|
|
7
|
650
|
December 20, 2014
|
|
service factor
|
|
12
|
650
|
December 18, 2014
|
|
Options in 8.5.1 WorkSpace (iWS) Deployment Guide
|
|
2
|
650
|
December 10, 2014
|
|
calls answered
|
|
8
|
650
|
November 28, 2014
|
|
Agent Status Per Media Channel
|
|
1
|
650
|
November 24, 2014
|
|
How to redial NoAnswers and AnsweringMachine when the list is called through
|
|
12
|
650
|
November 18, 2014
|
|
CCPulse showing OCS AG status on Normal AGs
|
|
0
|
650
|
November 18, 2014
|
|
CTI Errors when connecting with the toolbar
|
|
3
|
650
|
November 7, 2014
|
|
CPD ports per Agent
|
|
9
|
650
|
October 31, 2014
|
|
Facebook profile pictures not displayed
|
|
1
|
650
|
October 30, 2014
|
|
CCPulse reporting based on language
|
|
4
|
650
|
October 29, 2014
|