|
Get Phone Number Genesys
|
|
1
|
650
|
September 8, 2015
|
|
Upload XML template on GAX
|
|
1
|
650
|
September 5, 2015
|
|
Total Dial Count required in CCPulse Template
|
|
6
|
650
|
September 4, 2015
|
|
Data on Custom View
|
|
3
|
650
|
September 4, 2015
|
|
Marking an Email as High Priority
|
|
8
|
650
|
August 31, 2015
|
|
For a particular mailbox,content is not updating in ucs
|
|
6
|
650
|
August 31, 2015
|
|
DB server issue
|
|
4
|
650
|
August 31, 2015
|
|
CCPulse login issue
|
|
3
|
632
|
August 27, 2015
|
|
Minimum Fields for Outbound Calling List Import
|
|
1
|
650
|
August 26, 2015
|
|
eServices Certification - Study Materials
|
|
1
|
476
|
August 19, 2015
|
|
Infomart and Workbin Duration
|
|
1
|
650
|
August 18, 2015
|
|
trainings on Genesys routing
|
|
2
|
650
|
August 15, 2015
|
|
IWS - KPI options
|
|
3
|
650
|
August 14, 2015
|
|
QA review of facebook and Twitter replies
|
|
4
|
650
|
August 13, 2015
|
|
Configuring Workbins
|
|
2
|
650
|
August 12, 2015
|
|
SCI Fluctuating
|
|
9
|
650
|
August 11, 2015
|
|
ToAddress Value
|
|
1
|
650
|
August 10, 2015
|
|
Clever stuff with Wolfram
|
|
0
|
650
|
August 6, 2015
|
|
UCS on Oracle DB
|
|
1
|
650
|
August 1, 2015
|
|
[-Outbound 8.1] Agent couldn't hear customer voice randomly
|
|
9
|
650
|
August 1, 2015
|
|
CCPulse show only login agents
|
|
5
|
650
|
July 24, 2015
|
|
Interaction Workspace / hide "My Campaigns" tab under "Workspace" menu?
|
|
4
|
650
|
July 21, 2015
|
|
Interaction Workspace - enabling channels
|
|
20
|
650
|
July 20, 2015
|
|
IWS Call has disconnected - Media Error 237
|
|
10
|
650
|
July 17, 2015
|
|
Genesys Pulse
|
|
5
|
650
|
July 9, 2015
|
|
CC pulse Thresholds
|
|
2
|
650
|
July 9, 2015
|
|
AttributeReferenceID 235
|
|
1
|
650
|
July 9, 2015
|
|
Forwarding email to multiple ToAddress
|
|
11
|
650
|
July 9, 2015
|
|
Match Call by ANI
|
|
0
|
650
|
July 7, 2015
|
|
eServices Agent State and Interaction Event
|
|
3
|
650
|
July 3, 2015
|