Configuring Workbins

Hi Team,
Can you please let me know how and where do we configure Agent/Group/Draft/different types of workbins in eServices?

Appreciate your help.

Thanks,

When you create a workbin on IRD subcomponent Business Processes Management you select on its properties which type it will be.

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Thanks Cavagnaro,

I figured it out with your guidance, appreciate it.

:slight_smile: