|
Looking for new products to sell to Genesys call centers
|
|
2
|
650
|
May 1, 2018
|
|
SIP Server - WDE - DN Less
|
|
9
|
650
|
April 24, 2018
|
|
Moving Genesys URS strategies to Bright Pattern
|
|
1
|
650
|
April 22, 2018
|
|
Force an Action to fire/Have Threshold apply even if statistic doesn't change
|
|
3
|
650
|
April 19, 2018
|
|
Handling of After Call Work related to Voice and Email Channels
|
|
2
|
650
|
April 18, 2018
|
|
TSLIC issue as it relates to inbound call routing
|
|
1
|
650
|
April 13, 2018
|
|
workspace dial pad option
|
|
2
|
650
|
March 29, 2018
|
|
GMS Callback - state of call isn't good for routing
|
|
11
|
650
|
March 26, 2018
|
|
Consult-User-Data - Joint - Not passing attacheddata
|
|
6
|
650
|
March 26, 2018
|
|
From header customization
|
|
4
|
650
|
March 24, 2018
|
|
ANI as a filter for CCA reports
|
|
2
|
650
|
March 21, 2018
|
|
DataSourcer Data Collection Unit Recommendations
|
|
0
|
641
|
March 19, 2018
|
|
Avaya CM integration with Genesys SIp Server
|
|
2
|
650
|
March 15, 2018
|
|
Outbound not dialing - Insufficient ports
|
|
3
|
650
|
March 14, 2018
|
|
PureConnect or BrightPattern
|
|
3
|
414
|
March 11, 2018
|
|
MakeCall method with agent Alcatel OmniPCX
|
|
1
|
650
|
March 8, 2018
|
|
Log custom sip header for incoming call in ICON
|
|
3
|
650
|
March 7, 2018
|
|
Dead Chat interactions in URS logs
|
|
2
|
650
|
March 5, 2018
|
|
Push Preview Question
|
|
3
|
650
|
February 21, 2018
|
|
Calls got stuck for some skills
|
|
1
|
650
|
February 16, 2018
|
|
Display Name for Routing Point
|
|
9
|
505
|
February 15, 2018
|
|
Cannot make call programatically in WDE
|
|
15
|
650
|
February 8, 2018
|
|
Softphone disconnects from Tserver
|
|
14
|
650
|
February 6, 2018
|
|
Genesys SIP Server and X-Lite
|
|
7
|
650
|
February 5, 2018
|
|
Cfg DBServer can't connect to database
|
|
4
|
650
|
January 28, 2018
|
|
when transfer a call, connid same or not?
|
|
5
|
650
|
January 18, 2018
|
|
EventUserEvent always has AgentID set to NULL
|
|
0
|
650
|
January 12, 2018
|
|
RequestAgentLogin Rejected by TServer when Agent already in Call
|
|
4
|
650
|
January 11, 2018
|
|
AgentID returned as Null in TServerEvents such as Event Released
|
|
0
|
650
|
January 10, 2018
|
|
'Agent not in compatible state' login error
|
|
1
|
650
|
January 8, 2018
|