Looking for some advice on troubleshooting this sync failure between Genesys Cloud Predictive Routing and ServiceNow. The REST API call to update agent skill weights returns 422 Unprocessable Entity when the payload contains routing_skill_group_id mismatches. Using Architect v2024.01 with Data Actions. The MID Server logs show the request hits the endpoint, but ServiceNow rejects the mapping. Has anyone seen this specific validation error?