|
Shrinkage Calculation Anomaly in EU-West BYOC WFM Module
|
|
0
|
184
|
May 16, 2026
|
|
Genesyscloud_routing_emergency_queue 422 Unprocessable Entity on AU-1 BYOC
|
|
0
|
315
|
May 16, 2026
|
|
Predictive Routing Campaign API 429 Throttling During High-Volume Outbound Burst
|
|
0
|
315
|
May 16, 2026
|
|
WFM API 403 Forbidden on Evaluation Assignment for Multi-Org App
|
|
0
|
412
|
May 15, 2026
|
|
Predictive Outbound Campaign Failing with 403 Forbidden on BYOC Trunk Selection
|
|
0
|
309
|
May 15, 2026
|
|
WFM Quality API 500 Error on BYOC Trunk Conversation Metadata
|
|
0
|
194
|
May 16, 2026
|
|
Predictive Routing metric discrepancies in Performance Dashboard
|
|
4
|
249
|
May 16, 2026
|
|
Genesys Cloud WFM Schedule Import 400 Bad Request via API
|
|
1
|
352
|
May 16, 2026
|
|
Quality API 403 on Bulk Evaluation Export for Multi-Org Integration
|
|
3
|
309
|
May 16, 2026
|
|
Wfm shift swap webhook returning 400 bad request
|
|
1
|
352
|
May 16, 2026
|
|
Quality score discrepancy in WFM performance views
|
|
0
|
535
|
May 16, 2026
|
|
Predictive Routing Volume Discrepancy in EU-West Performance Dashboard
|
|
0
|
106
|
May 15, 2026
|
|
WFM Schedule Group API 400 via Terraform: Invalid shift pattern reference
|
|
2
|
196
|
May 16, 2026
|
|
Quality Management: Triggering GC Evaluations Automatically on Zendesk Ticket Closure
|
|
2
|
288
|
May 15, 2026
|
|
Syncing WFM Schedules with ServiceNow On-Call via API
|
|
3
|
200
|
May 15, 2026
|
|
WFM Schedule Published Webhook Payload Truncation in ServiceNow MID Server
|
|
0
|
186
|
May 16, 2026
|
|
Forecast accuracy degraded after DST timezone change — how to recalibrate
|
|
16
|
154
|
November 5, 2025
|
|
Predictive Routing Queue Depth vs. ServiceNow Incident Creation Threshold
|
|
0
|
222
|
May 16, 2026
|
|
Predictive routing queue depth anomaly during byoc trunk failover
|
|
2
|
282
|
May 16, 2026
|
|
Predictive Routing 429s during JMeter load test spike
|
|
0
|
150
|
May 16, 2026
|
|
Predictive Routing Group Weight Sync Failing
|
|
0
|
335
|
May 16, 2026
|
|
WFM API 400 Bad Request: Schedule Import Fails with 'Invalid Interval' in Multi-Org AppFoundry Context
|
|
1
|
164
|
May 16, 2026
|
|
WFM Evaluation Data Action: 400 Bad Request on ServiceNow Incident Table Insert
|
|
1
|
234
|
May 15, 2026
|
|
Quality Management webhook payload missing evaluation score for ServiceNow sync
|
|
0
|
480
|
May 16, 2026
|
|
Workforce Management Agent Schedule Adherence Variance in EU-West BYOC
|
|
0
|
300
|
May 16, 2026
|
|
Quality Evaluation Data Latency in Performance Dashboard
|
|
1
|
292
|
May 16, 2026
|
|
Predictive Routing Weight Mismatch After WFM Schedule Publish
|
|
0
|
370
|
May 16, 2026
|
|
Predictive Routing Campaign stuck in 'Paused' state with API 400 error on mypurecloud.jp
|
|
0
|
530
|
May 15, 2026
|
|
Predictive Routing API 429 at 25 threads Singapore
|
|
0
|
384
|
May 15, 2026
|
|
WEM API Pagination Issue When Migrating PureConnect Agent Schedules
|
|
0
|
380
|
May 15, 2026
|