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Is it possible to override PR capacity with WFM shift swaps?
|
|
0
|
294
|
January 30, 2026
|
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PR Campaign 429s at low thread count
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|
3
|
267
|
January 30, 2026
|
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Predictive Routing inconsistency during peak hours with version 2024.3
|
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4
|
216
|
January 29, 2026
|
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Predictive Routing Model Training Failing with 422 Unprocessable Entity in Multi-Org Deployment
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1
|
248
|
January 29, 2026
|
|
Predictive Routing skew during BYOC trunk failover latency spikes
|
|
0
|
300
|
January 28, 2026
|
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Predictive Routing WFM Sync Failure: 409 Conflict on Shift Overlap
|
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0
|
131
|
January 28, 2026
|
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Predictive Outbound Campaign stalls with 503 Service Unavailable during JMeter load test
|
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1
|
376
|
January 27, 2026
|
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Predictive Routing JMeter Spike causing 429 on Dial API
|
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3
|
270
|
January 27, 2026
|
|
Predictive Routing Campaign Failing with 400 on WFM Integration Payload
|
|
4
|
206
|
January 27, 2026
|
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Predictive Routing Queue Metrics Desync During BYOC Trunk Failover in APAC
|
|
2
|
300
|
January 26, 2026
|
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Predictive Routing recording exports missing metadata for specific queue types
|
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2
|
302
|
January 26, 2026
|
|
Predictive Routing weights ignoring WFM schedule status
|
|
0
|
184
|
January 26, 2026
|
|
Predictive Routing API 429s with JMeter
|
|
2
|
270
|
January 25, 2026
|
|
Looking for advice on Predictive Routing skill mapping errors during Zendesk migration
|
|
0
|
279
|
January 25, 2026
|
|
409 Conflict updating Predictive Routing campaign ID in active queue
|
|
3
|
364
|
January 24, 2026
|
|
Predictive Routing Stats Missing in Legal Discovery Exports
|
|
0
|
267
|
January 23, 2026
|
|
Stuck on WFM Integration with Predictive Routing Queues
|
|
3
|
545
|
January 23, 2026
|
|
predictiveRoutingQueueEmpty webhook stalling Express middleware on 2024-12.950.0
|
|
0
|
104
|
January 23, 2026
|
|
Predictive Routing Queue Config API 400 on Multi-Tenant AppFoundry Sync
|
|
0
|
520
|
January 22, 2026
|
|
Stuck on Predictive Routing capacity mapping for Zendesk SLA
|
|
0
|
446
|
January 22, 2026
|
|
Predictive Routing Queue Depth Sync Failing with 409 Conflict on ServiceNow Update
|
|
0
|
240
|
January 22, 2026
|
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Predictive Routing Queue Depth vs. ServiceNow Incident Creation Threshold
|
|
0
|
222
|
January 22, 2026
|
|
Predictive Routing Queue Depth Anomaly During JMeter Stress Test
|
|
0
|
94
|
January 22, 2026
|
|
Predictive Dialer 408 Timeouts on APAC BYOC Trunks despite Healthy SIP Registration
|
|
0
|
495
|
January 21, 2026
|
|
Predictive Routing 400: Zendesk Satisfaction Score to Genesys Interaction Score Mapping
|
|
0
|
384
|
January 20, 2026
|
|
Stuck on Predictive Routing Skill Group Assignment during Zendesk Migration
|
|
1
|
280
|
January 20, 2026
|
|
Predictive Routing dropping calls after WFM schedule publish
|
|
0
|
94
|
January 19, 2026
|
|
Predictive Routing Campaign 429 Errors under JMeter Load
|
|
2
|
91
|
January 18, 2026
|
|
Predictive Routing score mismatch in CLI vs UI
|
|
0
|
396
|
January 16, 2026
|
|
Predictive routing skill mismatch during zendesk migration
|
|
0
|
204
|
January 16, 2026
|