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Integrating Genesys Cloud WFM Quality Scores into ServiceNow CMDB via Data Actions
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0
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270
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May 15, 2026
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WEM API load testing limits for schedule exports
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0
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96
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May 15, 2026
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Predictive Outbound Campaign Failing with 429 Errors at Scale
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0
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505
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May 16, 2026
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Quick question about WEM agent login mismatch with BYOC trunk status
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1
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180
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May 16, 2026
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WFM API 429s causing ServiceNow Data Action Failures
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2
|
306
|
May 16, 2026
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Predictive Routing 400 Error Mapping Zendesk CSAT to Outcomes
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0
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309
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May 15, 2026
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Quality Evaluations Failing to Map Screen Recordings for On-Premise Edges
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3
|
321
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May 15, 2026
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Predictive Routing Queue Depth Sync from Zendesk
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1
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90
|
May 16, 2026
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Bulk Recording Export 403 Forbidden on S3 Destination with Legal Hold Filter
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0
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94
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May 16, 2026
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Data Action GET response caching behavior — is GC caching my external calls?
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4
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276
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November 14, 2025
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PR 400 Bad Request with JMeter 5.6.2 on /api/v2/predictrouting/outboundcampaigns
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0
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485
|
May 16, 2026
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Predictive routing skill threshold mismatch after Zendesk migration
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0
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339
|
May 16, 2026
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Stuck on bulk export timeout for digital channel transcripts with legal hold filters
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0
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182
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May 16, 2026
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WFM API 400 Error when pushing Quality Evaluation results to ServiceNow via Data Action
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0
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306
|
May 15, 2026
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WFM API 400 Error: Invalid Shift Pattern in Bulk Update
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3
|
180
|
May 16, 2026
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Notification channel WebSocket disconnects after exactly 30 minutes
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20
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291
|
November 29, 2025
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Predictive Routing Weighting During Weekly WFM Publish
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0
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425
|
May 15, 2026
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Quality Evaluation API strips +61 prefix on Sydney edge export
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1
|
94
|
June 5, 2026
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WFM API 429s during load test on US1
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0
|
380
|
May 15, 2026
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Predictive Routing confidence scores skewing during BYOC trunk failover events
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0
|
214
|
May 16, 2026
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Migrating Historical Quality Management Evaluations
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2
|
160
|
May 14, 2026
|
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WFM Bulk Upload Rejects Valid Shift Patterns
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2
|
428
|
May 16, 2026
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WFM quality hold blocking predictive sync at 1.15x pacing
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0
|
62
|
June 4, 2026
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WFM Schedule Sync Fails with 409 Conflict During Zendesk Migration
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1
|
243
|
May 16, 2026
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Is it possible to filter bulk exports by WFM adherence status for legal discovery?
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1
|
400
|
May 16, 2026
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Predictive Routing Metrics for Legal Hold Exports
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0
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190
|
May 15, 2026
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Time-off request overlapping published schedule — no validation error shown
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2
|
162
|
December 26, 2025
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WFM Schedule API 403 Forbidden during JMeter load test
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0
|
216
|
May 16, 2026
|
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QM Evaluation 400 Error on BYOC Trunks
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|
0
|
100
|
June 4, 2026
|
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WFM adherence API drops 400 on Sydney edge during ACMA break validation
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0
|
102
|
June 5, 2026
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