After running some intense network diagnostics and QoS testing across our remote agent VPNs, we ended up generating hundreds of dummy routing queues.
Now that the WebRTC and STUN/TURN bandwidth tests are complete, I need to clean up the org. I can’t sit here and click ‘Delete’ 400 times in the UI.
Is there a batch API endpoint for /api/v2/routing/queues that accepts an array of IDs for bulk deletion, or do I have to script a loop?
Please be incredibly careful before bulk deleting those queues.
From a statistical modeling perspective, if any of those dummy queues accidentally captured real interaction data during your network tests, deleting the queue will orphan the historical data. When I run my Erlang calculations for long-term WFM forecasting, orphaned interactions cause massive variance in our seasonal volume patterns.
Always deactivate the queue first, run a volume report to ensure zero interactions are tied to it, and then proceed with deletion.