|
DB Query on Config DB
|
|
4
|
650
|
June 22, 2016
|
|
WFM Adherence report is giving wrong data
|
|
3
|
650
|
June 22, 2016
|
|
speechminer can't play the recordings
|
|
8
|
650
|
June 22, 2016
|
|
Posting "short Call" Call Data to Infomart
|
|
1
|
650
|
June 22, 2016
|
|
Dialing strategy question
|
|
9
|
650
|
June 21, 2016
|
|
Current_Number_Calls Answered Statistic
|
|
8
|
650
|
June 21, 2016
|
|
is anyone using XML as their default storage file type in CCPulse
|
|
8
|
650
|
June 21, 2016
|
|
Problem in DN registration after using softphone
|
|
2
|
650
|
June 21, 2016
|
|
How to handle-if config server sends EventObjectsSent response to RequestReadObj
|
|
8
|
476
|
June 20, 2016
|
|
Chunks Not Getting Deleted
|
|
1
|
650
|
June 17, 2016
|
|
Push preview agent mapping
|
|
3
|
650
|
June 17, 2016
|
|
Call result
|
|
3
|
650
|
June 17, 2016
|
|
CCpulse open after 10 seconds
|
|
14
|
650
|
June 15, 2016
|
|
Total Call back count in agent IWS stats.
|
|
5
|
650
|
June 15, 2016
|
|
Multiple "ANNEX" event_arrive options on extension type DN (urs 7.5)
|
|
15
|
650
|
June 14, 2016
|
|
CCpulse not showing objects of Agent Group
|
|
11
|
650
|
June 14, 2016
|
|
CCPulse 8.0 - Export data to file in realtime
|
|
1
|
650
|
June 13, 2016
|
|
Push preview license
|
|
1
|
650
|
June 13, 2016
|
|
IWS multi pop up with push preview campaign
|
|
1
|
650
|
June 11, 2016
|
|
CRM issue with push preview
|
|
3
|
650
|
June 11, 2016
|
|
Stat Servers- Reporting Vs Routing
|
|
4
|
650
|
June 10, 2016
|
|
Email SLA (exclude OOH times from reporting)
|
|
9
|
650
|
June 10, 2016
|
|
DataSourcer Error
|
|
4
|
650
|
June 9, 2016
|
|
Building a data warehouse using Infomart as source system
|
|
0
|
650
|
June 9, 2016
|
|
GVP Composer Parameters for Debugging
|
|
5
|
650
|
June 8, 2016
|
|
Composer 8.1 - Passing JSON Objects to Backend ASP.net file
|
|
9
|
650
|
June 8, 2016
|
|
Siebel CTI - Genesys Chat message is not showing in the Chat Transcript Area
|
|
0
|
650
|
June 8, 2016
|
|
Abandon Calls in Short Range (SF calculation)
|
|
2
|
650
|
June 8, 2016
|
|
GAX custom plug-in
|
|
5
|
650
|
June 8, 2016
|
|
Platform SDK - Not receiving notification from Config Server
|
|
1
|
650
|
June 7, 2016
|