Hi Friends,
IWS getting to many interaction pop up with push preview. I have created capacity rule and mapped it to agent. Then also happening the same. Kindly help me to resolve this.
my capacity rule is
voice = 1
outboundpriview=1
:-\ :-\ :-\
Hi Friends,
IWS getting to many interaction pop up with push preview. I have created capacity rule and mapped it to agent. Then also happening the same. Kindly help me to resolve this.
my capacity rule is
voice = 1
outboundpriview=1
:-\ :-\ :-\
Check URS and StatServer logs.
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