|
Predictive outbound dialing drops to 0% efficiency after R750 local survivability failover
|
|
1
|
82
|
April 23, 2026
|
|
WFM Adherence API returning 500 when querying BYOC trunk-bound agents in APAC
|
|
3
|
475
|
April 23, 2026
|
|
Wfm quality bulk export failing with 500 error for digital channels
|
|
1
|
308
|
April 23, 2026
|
|
Predictive Routing Skill Group Assignment Failing with 400 Error During Multi-Org OAuth Token Refresh
|
|
3
|
291
|
April 23, 2026
|
|
ServiceNow Data Action 429 Rate Limiting during High-Volume Predictive Routing Agent Availabilities
|
|
2
|
191
|
April 23, 2026
|
|
WEM API rate limiting during JMeter load test
|
|
2
|
63
|
April 23, 2026
|
|
WFM Schedule Adherence Exceptions Triggered by Mandatory Wrap-Up
|
|
2
|
165
|
April 23, 2026
|
|
WEM Agent Data Action returning 502 during ServiceNow Incident Creation
|
|
2
|
436
|
April 23, 2026
|
|
Predictive Routing Service Level 429 Errors during Peak Load in Partner App
|
|
0
|
168
|
April 23, 2026
|
|
Platform API — difference between /routing/queues and /routing/queues/me
|
|
1
|
517
|
April 23, 2026
|
|
WFM v2 API 422 on nested schedule_items payload
|
|
1
|
400
|
April 23, 2026
|
|
Quality Management: Bulk Un-assigning Historical Evaluations for Departed Supervisors
|
|
4
|
324
|
April 22, 2026
|
|
WFM Evaluation Rule API 409 Conflict on Terraform Apply
|
|
1
|
154
|
April 22, 2026
|
|
WFM API 403 Forbidden on Bulk Assignment Update via Multi-Tenant AppFoundry Integration
|
|
0
|
369
|
April 22, 2026
|
|
Predictive Routing Score Decay Mismatch in EU-FR Performance Views
|
|
0
|
441
|
April 22, 2026
|
|
Predictive routing queue stuck at 0 agents
|
|
0
|
206
|
April 22, 2026
|
|
Predictive Routing Queue Stats 404 on Terraform Apply
|
|
1
|
265
|
April 22, 2026
|
|
WFM Bulk Assignment API 409 Conflict on Shift Pattern References during Automated Import
|
|
0
|
182
|
April 22, 2026
|
|
Predictive Routing Score Calculation via Platform API
|
|
0
|
279
|
April 22, 2026
|
|
WFM API 429 Rate Limit during JMeter Load Test on US1
|
|
0
|
283
|
April 22, 2026
|
|
Predictive Routing Skill Matching Discrepancy in EU-West
|
|
0
|
192
|
April 22, 2026
|
|
Automating Skill Adjustments Based on Real-Time Queue Abandonment
|
|
4
|
334
|
April 22, 2026
|
|
Predictive Routing skew on APAC BYOC trunks
|
|
2
|
375
|
April 22, 2026
|
|
Quick question about shift trade approval timeouts in WFM
|
|
1
|
78
|
April 22, 2026
|
|
What is the correct way to handle WFM API rate limits when triggering bulk ServiceNow ticket creation via Data Actions?
|
|
0
|
291
|
April 22, 2026
|
|
Quality Evaluation API 429 on Multi-Tenant AppFoundry Integration
|
|
0
|
335
|
April 22, 2026
|
|
WFM API 429 throttling during JMeter concurrent schedule push
|
|
4
|
168
|
April 21, 2026
|
|
Quality Score Export API 403 Forbidden on Legal Hold
|
|
0
|
285
|
April 21, 2026
|
|
Predictive Routing export job failing with 403 on digital channel metadata
|
|
1
|
424
|
April 21, 2026
|
|
WFM Schedule Publish Failing with 409 Conflict on Shift Swap Overlap
|
|
0
|
188
|
April 21, 2026
|