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Genesys Cloud WFM Schedule Import 400 Bad Request via API
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1
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352
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May 26, 2026
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WFM API 400 Bad Request on Quality Evaluation POST
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2
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148
|
May 26, 2026
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Predictive Routing: 400 Bad Request on /api/v2/predictiverouting/scorecards
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1
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210
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May 26, 2026
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Predictive Routing capacity mismatch after WFM publish
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2
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112
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May 25, 2026
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Predictive Routing Export Fails with 500 Internal Server Error on Legal Hold Metadata
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0
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420
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May 25, 2026
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WFM API 403 Forbidden when importing PureConnect schedule data via ICWS equivalent endpoint
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1
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300
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May 25, 2026
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Quality Evaluation API 400 Error During Shift Swap Validation
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0
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290
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May 25, 2026
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Predictive routing wait time metadata missing in bulk export for legal hold
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0
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200
|
May 25, 2026
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Exporting Historical Adherence via API
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3
|
456
|
May 25, 2026
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WFM Scheduled Adherence Discrepancy in EU-West BYOC Environment
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0
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265
|
May 25, 2026
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Predictive Routing API 429 errors during high-volume campaign start
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3
|
501
|
May 25, 2026
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WFM Workforce Webhook Payload Nulling Out in ServiceNow Data Action
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0
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194
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May 25, 2026
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Predictive Routing Skill Group Capacity Mismatch
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4
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460
|
May 24, 2026
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WFM Bulk API 400 Bad Request on Shift Swap Approval for BYOC Trunk Agents
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2
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340
|
May 23, 2026
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Predictive Outbound Campaign 422 during Terraform Apply
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0
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535
|
May 23, 2026
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Tuning Predictive Routing Latency and Agent Matching Thresholds
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3
|
176
|
May 23, 2026
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WFM API 409 Conflict during Bulk Import via AppFoundry
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1
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395
|
May 23, 2026
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Quality Management API 403 Forbidden on Survey Creation
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0
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495
|
May 22, 2026
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WFM Schedule Adherence Discreptancy in EU-West
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0
|
480
|
May 22, 2026
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WFM API 429 throttling during bulk BYOC trunk health aggregation in APAC
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3
|
216
|
May 22, 2026
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Genesys Cloud: FAQ & Getting Started
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0
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216
|
May 22, 2026
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WFM Quality Score Discrepancy on ap-southeast-1 BYOC Trunks
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0
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388
|
May 22, 2026
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Predictive Routing 429s on Multi-Org OAuth Integration
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1
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166
|
May 22, 2026
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Predictive Routing campaign 429 errors during JMeter load test
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0
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445
|
May 22, 2026
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Stuck on WFM API 400 when mapping Zendesk groups to GC teams
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0
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328
|
May 22, 2026
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Predictive Routing Workforce Optimization Data Export Failing with 403 Forbidden
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0
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202
|
May 22, 2026
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Predictive Routing Score 400 Bad Request on AU-1 BYOC
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0
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244
|
May 22, 2026
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WFM Quality Assessment API 500 Error on Nested Rubric Update via Terraform
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0
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188
|
May 22, 2026
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Predictive Routing metric discrepancies in Performance Dashboard
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4
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249
|
May 22, 2026
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WFM Schedule API 409 Conflict during Zendesk Agent Import
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0
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200
|
May 22, 2026
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