|
Quality Management API 500 on Digital Channel Evaluation Export
|
|
0
|
416
|
May 16, 2026
|
|
WFM API 400 on Shift Swap Validation
|
|
0
|
184
|
May 15, 2026
|
|
WEM API 400 Error on BYOC Trunk Correlation
|
|
1
|
480
|
May 16, 2026
|
|
Predictive Routing confidence scores skewing during BYOC trunk failover events
|
|
0
|
214
|
May 16, 2026
|
|
Predictive Routing Campaign Failing with 400 on WFM Integration Payload
|
|
4
|
206
|
May 16, 2026
|
|
WFM Schedule API 422 when importing via CLI
|
|
1
|
440
|
May 16, 2026
|
|
Quality Evaluation API 400 Error During Shift Swap Validation
|
|
0
|
290
|
May 15, 2026
|
|
Predictive Dialer API 429s during JMeter load test on US1
|
|
0
|
400
|
May 15, 2026
|
|
Predictive routing wait time metadata missing in bulk export for legal hold
|
|
0
|
200
|
May 15, 2026
|
|
WFM API 403 Forbidden when importing PureConnect schedule data via ICWS equivalent endpoint
|
|
1
|
300
|
May 15, 2026
|
|
WFM Schedule Adherence Discreptancy in EU-West
|
|
0
|
480
|
May 15, 2026
|
|
Quality Management API 409 Conflict on Bulk Evaluation Export via AppFoundry
|
|
0
|
231
|
May 16, 2026
|
|
Quality Evaluation API returning 403 when triggered via ServiceNow Data Action
|
|
0
|
300
|
May 16, 2026
|
|
Quality API 429s during WFM schedule sync load test
|
|
0
|
390
|
May 16, 2026
|
|
WEM API Rate Limiting During Bulk Agent Availability Sync
|
|
0
|
495
|
May 16, 2026
|
|
Genesyscloud_quality_evaluation_resource 409 conflict on bulk apply
|
|
1
|
186
|
May 16, 2026
|
|
WFM Scheduled Adherence Discrepancy in EU-West BYOC Environment
|
|
0
|
264
|
May 15, 2026
|
|
Quality Management API 429 Rate Limiting During Multi-Org Evaluation Sync
|
|
0
|
222
|
May 16, 2026
|
|
Quality Form Definition HCL Drift on Nested Section Updates
|
|
4
|
180
|
May 16, 2026
|
|
Predictive Routing: 400 Bad Request on /api/v2/predictiverouting/scorecards
|
|
1
|
210
|
May 16, 2026
|
|
WFM Workforce Webhook Payload Nulling Out in ServiceNow Data Action
|
|
0
|
194
|
May 16, 2026
|
|
Predictive Routing ignoring WFM adherence scores
|
|
1
|
88
|
May 16, 2026
|
|
WFM API 429s during bulk schedule generation load test
|
|
0
|
465
|
May 16, 2026
|
|
WFM API Rate Limiting During Load Test Simulation
|
|
1
|
136
|
May 16, 2026
|
|
Stuck on WFM API 403 Forbidden during bulk export metadata sync for legal holds
|
|
0
|
340
|
May 16, 2026
|
|
How to query historical adherence data via /api/v2/workforce/adherence
|
|
8
|
166
|
December 24, 2025
|
|
How to configure automatic schedule generation with skill-based requirements
|
|
4
|
144
|
December 1, 2025
|
|
WFM Schedule Publish API 403 Forbidden with Compliance Audit Role
|
|
1
|
404
|
May 16, 2026
|
|
Predictive Outbound Campaign Stalling at 85% Queue Capacity with 429 Errors
|
|
2
|
132
|
May 16, 2026
|
|
WFM Schedule Adherence Metrics Discrepancy in Performance Dashboard
|
|
2
|
465
|
May 16, 2026
|