|
CCPulse % Abandoned
|
|
4
|
650
|
January 1, 1970
|
|
Can I filter in Brio on attach data?
|
|
1
|
650
|
January 1, 1970
|
|
Reporting on Brio and CCPulse
|
|
1
|
650
|
January 1, 1970
|
|
total number of agents for CCA
|
|
7
|
650
|
January 1, 1970
|
|
Genesys Call Centers in Thailand
|
|
1
|
650
|
January 1, 1970
|
|
CCPulse vs CCA differences
|
|
9
|
650
|
January 1, 1970
|
|
List Manager Documentation
|
|
0
|
650
|
January 1, 1970
|
|
Dynamic Calling List , Outbound
|
|
4
|
650
|
January 1, 1970
|
|
Brio Support for Genesys Clients
|
|
2
|
650
|
January 1, 1970
|
|
VWAP
|
|
1
|
650
|
January 1, 1970
|
|
Definity G3 reason codes with ActiveX
|
|
4
|
650
|
January 1, 1970
|
|
Genesys Exam
|
|
7
|
650
|
January 1, 1970
|
|
How purge Data DB
|
|
3
|
650
|
January 1, 1970
|
|
RecordProcessed question
|
|
1
|
650
|
January 1, 1970
|
|
Calls Dialing never change status to Outbound
|
|
4
|
650
|
January 1, 1970
|
|
confserv
|
|
2
|
650
|
January 1, 1970
|
|
CallType Filter in CCPulse
|
|
3
|
650
|
January 1, 1970
|
|
RGA in custom reports DO NOT show nothing
|
|
1
|
650
|
January 1, 1970
|
|
Exact time of an agent Login and Logout
|
|
3
|
650
|
January 1, 1970
|
|
ability to tell how long before a list runs out
|
|
2
|
650
|
January 1, 1970
|
|
Forwarding Emails
|
|
3
|
650
|
January 1, 1970
|
|
Functionality of v 7
|
|
1
|
650
|
January 1, 1970
|
|
ADDP Setting
|
|
1
|
650
|
January 1, 1970
|
|
Gray out or delete softphone drop down
|
|
2
|
650
|
January 1, 1970
|
|
IRD 6.5 export problem
|
|
1
|
650
|
January 1, 1970
|
|
Purge for DM DB?
|
|
4
|
650
|
January 1, 1970
|
|
Call Concentrator implementation
|
|
6
|
650
|
January 1, 1970
|
|
OCS and KVPair "ThisGroup"
|
|
0
|
650
|
January 1, 1970
|
|
Ansaphone detect
|
|
2
|
650
|
January 1, 1970
|
|
CCON 613
|
|
1
|
650
|
January 1, 1970
|