|
Update text in notepad
|
|
0
|
650
|
December 5, 2017
|
|
Chat Widgets SessionData
|
|
1
|
650
|
December 4, 2017
|
|
prioritize channel capacity rule
|
|
2
|
529
|
December 4, 2017
|
|
Phone Number based Do Not Call List
|
|
1
|
650
|
November 29, 2017
|
|
ISCC transaction failed
|
|
10
|
650
|
November 28, 2017
|
|
How to set up dictionary in wde
|
|
1
|
650
|
November 28, 2017
|
|
WDE don't display icon transfer instant chat
|
|
1
|
650
|
November 28, 2017
|
|
Headset
|
|
4
|
650
|
November 27, 2017
|
|
Percent view
|
|
6
|
650
|
November 22, 2017
|
|
Add custom field into Genesys Chat/Email widgets
|
|
9
|
650
|
November 22, 2017
|
|
Predictive mode: High average waiting time
|
|
6
|
650
|
November 21, 2017
|
|
Service Factor Greater than 100
|
|
2
|
650
|
November 21, 2017
|
|
Chat Widget
|
|
2
|
650
|
November 20, 2017
|
|
Alarm Log Level
|
|
0
|
650
|
November 16, 2017
|
|
How to change the order of the view
|
|
1
|
592
|
November 15, 2017
|
|
G729 audio converter or player
|
|
17
|
650
|
November 13, 2017
|
|
Campaign id updated as NULL in donotcall table
|
|
3
|
622
|
November 13, 2017
|
|
Genesys Pulse ignores growing Time Profile
|
|
7
|
650
|
November 10, 2017
|
|
Change the size of interaction tool bar buttons
|
|
7
|
650
|
November 10, 2017
|
|
Display all Emails in IWS
|
|
6
|
650
|
November 9, 2017
|
|
How to fix templet in CCPulse
|
|
1
|
650
|
November 7, 2017
|
|
Deconnexion du bandeau interaction workspace
|
|
6
|
650
|
November 2, 2017
|
|
ccilib log
|
|
5
|
650
|
October 26, 2017
|
|
List of Realtime and Historical Statistics
|
|
1
|
650
|
October 25, 2017
|
|
Direct call to position ID
|
|
1
|
650
|
October 24, 2017
|
|
InfoMart Agent Activity Report
|
|
5
|
650
|
October 18, 2017
|
|
Full screen view in CCPulse+
|
|
4
|
650
|
October 13, 2017
|
|
SCEE013 The data is incomplete, or the specified data is not within an allowable
|
|
1
|
650
|
October 8, 2017
|
|
Change the FONT in WDE 8.5.1
|
|
2
|
650
|
October 6, 2017
|
|
Stat Server data consumption
|
|
5
|
650
|
October 5, 2017
|