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Architect Data Action JSON mapping failing on nested array
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1
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87
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June 4, 2026
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Architect Flow Timeout during High Concurrency Load Test with JMeter
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0
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340
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May 16, 2026
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Architect Flow Error 500 on Legacy Queue Logic
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0
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372
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May 16, 2026
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Data Action output undefined despite 200 OK response
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1
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260
|
May 16, 2026
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WebRTC ICE candidate exchange failure with Hybrid Media Server on Genesys Cloud v24.1.0
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1
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261
|
May 15, 2026
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Need some help troubleshooting Architect flow JSON parse error during Zendesk migration
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4
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182
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May 16, 2026
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Data Action JSON parsing fails when calling Cognigy /api/v2/profiles/tokens
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0
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76
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June 4, 2026
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Predictive Dialer: Agents Forced to 'Unavailable' Due to Max ACW During Callbacks
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3
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495
|
May 15, 2026
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Architect flow crashing on wfm schedule lookup
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4
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540
|
May 16, 2026
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Accessing Web Messaging participant attributes in Architect Inbound Message flow
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2
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428
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May 18, 2026
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Set Participant Data action not persisting custom variables to downstream IVR blocks
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0
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116
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June 5, 2026
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Web Messaging participant attributes missing in Architect data action
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0
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84
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June 6, 2026
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Architect GetExternalContactAction returning empty result for valid phone number
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0
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94
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June 5, 2026
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SIP Trunk Failover Latency Spikes in Architect Analytics
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4
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360
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June 4, 2026
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Architect Data Action calling AWS Lambda - IAM Role 403 Access Denied
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0
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89
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June 4, 2026
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Architect Flow 500 Error on External API Timeout
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0
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172
|
May 16, 2026
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SIP BYOC Trunk Failover Latency Spikes in Architect Flow During SG Region Maintenance
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0
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177
|
May 16, 2026
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Terraform crash when updating Genesys Cloud Bot Intent confidence threshold
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4
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294
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June 4, 2026
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Architect WFM API returning 401 during shift swap validation
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0
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475
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May 16, 2026
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Outbound Contact List DNC update failing via PUT /api/v2/outbound/contactlists/{id}/contacts/{id}
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2
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216
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May 14, 2026
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Data Action success output mapping to undefined despite valid JSON response
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0
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147
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June 5, 2026
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Architect Flow Deployment 400 Error on Complex IVR
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3
|
195
|
May 16, 2026
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Best API Approach for Massive Daily Conversation Details Export to Snowflake
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3
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336
|
May 14, 2026
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Architect Data Action calling AWS Lambda returns 403 Forbidden - IAM Policy Issue?
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4
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255
|
May 18, 2026
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Architect Flow Context Loss During Multi-Tenant OAuth Token Refresh
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2
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316
|
May 16, 2026
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Stuck on Virtual Agent WebSocket 503 during JMeter ramp-up
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2
|
420
|
May 16, 2026
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Transitioning from Email to Web Messaging Success Stories
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3
|
178
|
May 14, 2026
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Architect IVR JSON Payload Rejection 400
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3
|
291
|
May 16, 2026
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Bot deployment 422 on custom property validation via CLI in AU-1
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0
|
297
|
May 16, 2026
|
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Architect Flow failing with 500 on Genesys AI Summarization Action
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2
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415
|
May 16, 2026
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