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Architect Queue block dropping predictive calls after pacing crosses 1.5x
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0
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109
|
December 31, 2025
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Data Action response mapping dropping nested JSON keys in Architect
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0
|
41
|
December 30, 2025
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Web Messaging participant attributes not populating in Architect Inbound Message flow
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0
|
123
|
December 30, 2025
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Architect Data Action JSON mapping failing on nested array
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1
|
87
|
December 30, 2025
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Architect Flow Timeout during High Concurrency Load Test with JMeter
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0
|
340
|
December 29, 2025
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Architect Flow Error 500 on Legacy Queue Logic
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0
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372
|
December 29, 2025
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Data Action output undefined despite 200 OK response
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1
|
261
|
December 29, 2025
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Need some help troubleshooting Architect flow JSON parse error during Zendesk migration
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4
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182
|
December 29, 2025
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Data Action JSON parsing fails when calling Cognigy /api/v2/profiles/tokens
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0
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76
|
December 27, 2025
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Predictive Dialer: Agents Forced to 'Unavailable' Due to Max ACW During Callbacks
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3
|
495
|
December 26, 2025
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Architect flow crashing on wfm schedule lookup
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4
|
541
|
December 24, 2025
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Accessing Web Messaging participant attributes in Architect Inbound Message flow
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2
|
428
|
December 24, 2025
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Set Participant Data action not persisting custom variables to downstream IVR blocks
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0
|
116
|
December 23, 2025
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Web Messaging participant attributes missing in Architect data action
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0
|
84
|
December 23, 2025
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Architect GetExternalContactAction returning empty result for valid phone number
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0
|
94
|
December 23, 2025
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SIP Trunk Failover Latency Spikes in Architect Analytics
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4
|
360
|
December 23, 2025
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Architect Data Action calling AWS Lambda - IAM Role 403 Access Denied
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0
|
89
|
December 23, 2025
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Architect Flow 500 Error on External API Timeout
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0
|
172
|
December 22, 2025
|
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SIP BYOC Trunk Failover Latency Spikes in Architect Flow During SG Region Maintenance
|
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0
|
177
|
December 22, 2025
|
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Terraform crash when updating Genesys Cloud Bot Intent confidence threshold
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4
|
294
|
December 22, 2025
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Architect WFM API returning 401 during shift swap validation
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0
|
475
|
December 22, 2025
|
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Outbound Contact List DNC update failing via PUT /api/v2/outbound/contactlists/{id}/contacts/{id}
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2
|
216
|
December 22, 2025
|
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Data Action success output mapping to undefined despite valid JSON response
|
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0
|
147
|
December 22, 2025
|
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Architect Flow Deployment 400 Error on Complex IVR
|
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3
|
195
|
December 21, 2025
|
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Best API Approach for Massive Daily Conversation Details Export to Snowflake
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3
|
336
|
December 21, 2025
|
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Architect Data Action calling AWS Lambda returns 403 Forbidden - IAM Policy Issue?
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4
|
255
|
December 21, 2025
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Architect Flow Context Loss During Multi-Tenant OAuth Token Refresh
|
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2
|
316
|
December 21, 2025
|
|
Stuck on Virtual Agent WebSocket 503 during JMeter ramp-up
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|
2
|
420
|
December 21, 2025
|
|
Transitioning from Email to Web Messaging Success Stories
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|
3
|
178
|
December 21, 2025
|
|
Architect IVR JSON Payload Rejection 400
|
|
3
|
291
|
December 20, 2025
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