|
E-mail and UCS events are not received (SDK 8.1)
|
|
5
|
598
|
January 10, 2013
|
|
Events indicating sent and received e-mails
|
|
1
|
650
|
January 10, 2013
|
|
Platform SDK implementation
|
|
15
|
650
|
January 9, 2013
|
|
Programming Language Used
|
|
4
|
650
|
January 8, 2013
|
|
How to play Music in Routing in Genesys SIP environment
|
|
8
|
650
|
January 7, 2013
|
|
Genesys Administator?windows 2008 R2 Connection Error
|
|
4
|
650
|
January 6, 2013
|
|
Picked Up Call vs Non Picked Up Call identification for Outbound Call
|
|
3
|
650
|
January 5, 2013
|
|
Campaigns missing in GA and OCM
|
|
2
|
650
|
December 28, 2012
|
|
Reason code for AgentNotReady event
|
|
8
|
650
|
December 21, 2012
|
|
ICON - anybody know anyhing?
|
|
0
|
650
|
December 20, 2012
|
|
Genesys Administrator 8.1.200.07 and Windows 2008 R2
|
|
3
|
650
|
December 18, 2012
|
|
MakeCall request pops another interaction window in IWS
|
|
0
|
650
|
December 13, 2012
|
|
Framework Configuration
|
|
2
|
650
|
December 11, 2012
|
|
DB Email content rerieval
|
|
4
|
650
|
December 10, 2012
|
|
Possibility of customizing GAD Login functionality
|
|
3
|
650
|
December 4, 2012
|
|
IWS - Custom ready state
|
|
16
|
650
|
December 4, 2012
|
|
Proactive Contact. Avoiding Spam Mail Detection
|
|
2
|
650
|
December 3, 2012
|
|
Javascript problems after GAD customization
|
|
5
|
650
|
November 23, 2012
|
|
GAD Customization
|
|
2
|
650
|
November 19, 2012
|
|
Info Mart first transform fails on some userdata check
|
|
19
|
650
|
November 14, 2012
|
|
Call Results
|
|
1
|
650
|
November 8, 2012
|
|
following are RAA limitations?
|
|
0
|
650
|
November 5, 2012
|
|
Gensys Designate Access
|
|
10
|
650
|
October 24, 2012
|
|
Application failovers after disk backup
|
|
4
|
650
|
October 22, 2012
|
|
Genesys Reporting Solution Poll
|
|
13
|
650
|
October 17, 2012
|
|
Send phone number to Genesys Desktop from third-party application
|
|
4
|
650
|
October 1, 2012
|
|
Custom Agent Desktop WEB APP
|
|
9
|
650
|
September 17, 2012
|
|
GAD NLB
|
|
1
|
650
|
September 7, 2012
|
|
GVP Resource Manager
|
|
5
|
650
|
September 5, 2012
|
|
Java Desktop Toolkit 7.1/7.2
|
|
0
|
650
|
September 4, 2012
|