|
Predictive Routing capacity mismatch after WFM publish
|
|
2
|
112
|
May 16, 2026
|
|
Predictive Routing Export Fails with 500 Internal Server Error on Legal Hold Metadata
|
|
0
|
420
|
May 16, 2026
|
|
WFM API 403 Forbidden when importing PureConnect schedule data via ICWS equivalent endpoint
|
|
1
|
300
|
May 15, 2026
|
|
Quality Evaluation API 400 Error During Shift Swap Validation
|
|
0
|
290
|
May 15, 2026
|
|
Predictive routing wait time metadata missing in bulk export for legal hold
|
|
0
|
200
|
May 15, 2026
|
|
Exporting Historical Adherence via API
|
|
3
|
456
|
May 14, 2026
|
|
WFM Scheduled Adherence Discrepancy in EU-West BYOC Environment
|
|
0
|
264
|
May 15, 2026
|
|
Predictive Routing API 429 errors during high-volume campaign start
|
|
3
|
500
|
May 16, 2026
|
|
WFM Workforce Webhook Payload Nulling Out in ServiceNow Data Action
|
|
0
|
194
|
May 16, 2026
|
|
Predictive Routing Skill Group Capacity Mismatch
|
|
4
|
460
|
June 4, 2026
|
|
WFM Bulk API 400 Bad Request on Shift Swap Approval for BYOC Trunk Agents
|
|
2
|
340
|
May 15, 2026
|
|
Predictive Outbound Campaign 422 during Terraform Apply
|
|
0
|
535
|
May 16, 2026
|
|
Tuning Predictive Routing Latency and Agent Matching Thresholds
|
|
3
|
176
|
May 15, 2026
|
|
WFM API 409 Conflict during Bulk Import via AppFoundry
|
|
1
|
395
|
May 16, 2026
|
|
Quality Management API 403 Forbidden on Survey Creation
|
|
0
|
495
|
May 16, 2026
|
|
WFM Schedule Adherence Discreptancy in EU-West
|
|
0
|
480
|
May 15, 2026
|
|
WFM API 429 throttling during bulk BYOC trunk health aggregation in APAC
|
|
3
|
216
|
May 16, 2026
|
|
Genesys Cloud: FAQ & Getting Started
|
|
0
|
216
|
May 14, 2026
|
|
WFM Quality Score Discrepancy on ap-southeast-1 BYOC Trunks
|
|
0
|
388
|
May 15, 2026
|
|
Predictive Routing 429s on Multi-Org OAuth Integration
|
|
1
|
166
|
May 16, 2026
|
|
Predictive Routing campaign 429 errors during JMeter load test
|
|
0
|
445
|
May 15, 2026
|
|
Stuck on WFM API 400 when mapping Zendesk groups to GC teams
|
|
0
|
328
|
May 16, 2026
|
|
Predictive Routing Workforce Optimization Data Export Failing with 403 Forbidden
|
|
0
|
202
|
May 16, 2026
|
|
Predictive Routing Score 400 Bad Request on AU-1 BYOC
|
|
0
|
244
|
May 16, 2026
|
|
WFM Quality Assessment API 500 Error on Nested Rubric Update via Terraform
|
|
0
|
188
|
May 15, 2026
|
|
Predictive Routing metric discrepancies in Performance Dashboard
|
|
4
|
249
|
May 16, 2026
|
|
WFM Schedule API 409 Conflict during Zendesk Agent Import
|
|
0
|
200
|
May 15, 2026
|
|
QM evaluation API rejects AEST daylight saving windows with 422 on Sydney edge
|
|
0
|
0
|
June 4, 2026
|
|
PR agent limit 429s in JMeter
|
|
3
|
168
|
May 16, 2026
|
|
WFM Quality API 403 on Bulk Evaluation Export
|
|
0
|
410
|
May 16, 2026
|