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Predictive outbound bombing with SIP 487 on Ohio BYOC trunks
|
|
1
|
86
|
June 4, 2026
|
|
Predictive Routing Agent Capacity Calculation Error
|
|
1
|
270
|
June 4, 2026
|
|
WFM API 409 Conflict on Schedule Import for Multi-Org AppFoundry Integration
|
|
0
|
176
|
June 4, 2026
|
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Predictive Dialer dropping calls on AP-SG BYOC trunks
|
|
1
|
281
|
June 4, 2026
|
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WFM Schedule API 403 Forbidden via ServiceNow Data Action for Digital Channels
|
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0
|
244
|
June 4, 2026
|
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Predictive Routing 429s during JMeter load test
|
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0
|
202
|
June 4, 2026
|
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Predictive Routing skill group drift in Terraform
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|
0
|
510
|
June 4, 2026
|
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WFM API 429 Throttling during BYOC Trunk Shift Import
|
|
4
|
264
|
June 4, 2026
|
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Predictive Routing Campaign Fails to Assign Agents on AP-SYD BYOC Trunk
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|
1
|
176
|
June 3, 2026
|
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Predictive Routing Skill Group Assignment via API failing with 400
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|
0
|
158
|
June 3, 2026
|
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Workforce Management Shift Adherence showing false negatives for Paris timezone users
|
|
0
|
243
|
June 3, 2026
|
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WFM Schedule API 500 during Terraform Apply
|
|
0
|
303
|
June 3, 2026
|
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Predictive routing campaign dialing_strategy silently reverting after apply
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0
|
32
|
June 3, 2026
|
|
Why does quality evaluation api return 500 after wfm publish
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|
0
|
277
|
June 2, 2026
|
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WFM Scheduling API 403 on Bulk Shift Assignment
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|
3
|
154
|
June 2, 2026
|
|
Predictive multiplier stuck at 0.6x after DNC sync throws 422 UNPROCESSABLE_ENTITY
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|
0
|
15
|
June 2, 2026
|
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Predictive Routing API 502 on Trunk Failover Toggle
|
|
2
|
182
|
June 2, 2026
|
|
WFM schedule API 429 error during load test
|
|
3
|
95
|
June 2, 2026
|
|
QAPI Evaluation Score Discrepancy Between UI and Bulk Export in APAC Region
|
|
1
|
333
|
June 2, 2026
|
|
WFM Schedule Sync Failure for Migrated Zendesk Agents
|
|
0
|
320
|
June 2, 2026
|
|
Quality Management API 429 errors during JMeter load test
|
|
0
|
148
|
June 2, 2026
|
|
WFM API 429 Throttling on BYOC Trunk Capacity Reports
|
|
0
|
312
|
June 1, 2026
|
|
WFM API 500 Error on Quality Score Aggregation for BYOC Trunk Groups
|
|
1
|
172
|
June 1, 2026
|
|
Predictive Routing API 500 Error on Campaign Activation
|
|
2
|
240
|
June 1, 2026
|
|
Predictive Routing Skill Alignment Impact on Dashboard Queue Metrics
|
|
0
|
147
|
June 1, 2026
|
|
WFM API 503 during BYOC Failover in Singapore
|
|
0
|
545
|
June 1, 2026
|
|
Predictive Outbound API 429s when ramping concurrent contact creation requests
|
|
0
|
400
|
June 1, 2026
|
|
What is the correct way to handle WFM capacity constraints in Predictive Routing queues?
|
|
0
|
355
|
June 1, 2026
|
|
WFM Timecard Sync Error 400: Zendesk Agent Schedule Mapping Issue
|
|
0
|
190
|
June 1, 2026
|
|
Quality score mismatch on digital channel exports
|
|
0
|
486
|
May 31, 2026
|