|
Callback Queue Interval Metrics Show Zero Handle Time Despite Completed Callbacks
|
|
2
|
396
|
May 15, 2026
|
|
Predictive Routing 400 error mapping Zendesk SLA
|
|
0
|
480
|
May 15, 2026
|
|
Audit findings regarding PII in routing target context
|
|
3
|
172
|
May 15, 2026
|
|
409 Conflict updating Predictive Routing campaign ID in active queue
|
|
3
|
364
|
May 16, 2026
|
|
Schedule Publish API 409 Conflict on Shift Swap Validation
|
|
4
|
159
|
May 16, 2026
|
|
Data Action GET response caching behavior — is GC caching my external calls?
|
|
4
|
276
|
November 14, 2025
|
|
WFM Schedule API 503 errors during peak load test
|
|
2
|
306
|
May 16, 2026
|
|
Shift Trade API 403 on Chicago WFM Cluster
|
|
0
|
218
|
May 16, 2026
|
|
WEM API 400 on Legal Hold Export with Digital Channel Filters
|
|
3
|
420
|
May 16, 2026
|
|
Predictive Outbound Campaign API 403 Forbidden during JMeter load test ramp-up
|
|
0
|
415
|
May 15, 2026
|
|
Is it possible to throttle predictive routing queue additions via API?
|
|
2
|
400
|
May 16, 2026
|
|
Predictive routing strategy update failing with 409 conflict via premium app service account
|
|
0
|
372
|
May 16, 2026
|
|
Predictive Routing Campaign Failing on Schedule Overlap
|
|
1
|
470
|
May 16, 2026
|
|
Wfm schedule export to servicenow fails with 400 bad request
|
|
0
|
130
|
May 15, 2026
|
|
Predictive Routing 400: Zendesk Satisfaction Score to Genesys Interaction Score Mapping
|
|
0
|
384
|
May 16, 2026
|
|
Bulk Export API returning 400 for Quality Evaluation Metadata
|
|
0
|
300
|
May 16, 2026
|
|
WFM API 409 Conflict on Bulk Shift Swap Approval in Genesys Cloud 2024.5
|
|
0
|
291
|
May 16, 2026
|
|
Predictive Routing Metadata Mismatch in Bulk Export
|
|
4
|
291
|
May 16, 2026
|
|
WFM API 403 on Bulk Schedule Publish for External Org
|
|
0
|
404
|
May 16, 2026
|
|
Quality Management API 403 during Zendesk migration
|
|
0
|
279
|
May 15, 2026
|
|
Predictive Routing Queue Assignment Failing with 400 Bad Request During Zendesk Migration
|
|
0
|
424
|
May 16, 2026
|
|
QM Score Discrepancy in Performance Dashboard vs WFM
|
|
0
|
186
|
May 16, 2026
|
|
WFM API 429 on Bulk Shift Template Imports
|
|
0
|
495
|
May 16, 2026
|
|
Quality Score API 422 Unprocessable Entity on Digital Channel Evaluations
|
|
3
|
500
|
May 16, 2026
|
|
Predictive Routing Campaign Status Stuck on PENDING with 400 Error in JMeter
|
|
0
|
276
|
May 16, 2026
|
|
Unified Workforce Management Reporting for Global Sub-Teams
|
|
2
|
230
|
May 14, 2026
|
|
WFM Schedule Push failing with 409 Conflict
|
|
2
|
321
|
May 16, 2026
|
|
WFM Schedule Publish Failing with 400 on Shift Swap Validation
|
|
2
|
360
|
May 16, 2026
|
|
Predictive Routing API 400 on BYOC Trunk ID mapping
|
|
1
|
380
|
May 16, 2026
|
|
WFM API 429s during load test on US1
|
|
0
|
380
|
May 15, 2026
|