|
Shift swap approval triggering unexpected adherence penalty
|
|
0
|
330
|
May 16, 2026
|
|
Predictive Dialer Abandon Rate Compliance
|
|
4
|
490
|
June 4, 2026
|
|
WFM Capacity API 503 errors during JMeter spike test in APAC region
|
|
0
|
368
|
May 16, 2026
|
|
WFM Schedule Sync Delay Impacting Real-Time Dashboard Metrics in EU-West BYOC
|
|
0
|
276
|
May 15, 2026
|
|
Predictive Routing Queue Depth Mismatch After WFM Schedule Publish
|
|
0
|
400
|
May 15, 2026
|
|
Predictive Routing 429: Zendesk Satisfaction Score to Genesys Engagement Mapping
|
|
3
|
348
|
May 16, 2026
|
|
WFM Schedule API 500 Error for Legal Hold Export Roles
|
|
0
|
384
|
May 16, 2026
|
|
Is it possible to map Zendesk Satisfaction to Genesys Cloud Quality Surveys via API?
|
|
0
|
240
|
May 15, 2026
|
|
Quick question about WFM API 409 Conflict during Zendesk Agent Group Migration?
|
|
3
|
372
|
May 16, 2026
|
|
Predictive Routing Weight Decay Anomaly on BYOC Trunks with High Latency
|
|
0
|
225
|
May 16, 2026
|
|
Is it possible to retrieve quality evaluation metadata in bulk export jobs?
|
|
2
|
300
|
May 16, 2026
|
|
Predictive Dialer 429 Error during Ramp-up
|
|
4
|
420
|
May 16, 2026
|
|
Bulk delete of routing queues via API — is there a batch endpoint?
|
|
2
|
270
|
November 5, 2025
|
|
WFM API 400 Error on BYOC Trunk Capacity Mapping
|
|
0
|
190
|
May 16, 2026
|
|
Predictive Routing skew on BYOC trunks during peak load
|
|
0
|
180
|
May 16, 2026
|
|
Predictive Routing Queue Overload During WFM Schedule Publishing
|
|
0
|
222
|
May 16, 2026
|
|
Wfm api 500 error during bulk schedule upload
|
|
0
|
291
|
May 16, 2026
|
|
WFM Schedule Publish Failing with 400 on Shift Swap Validation
|
|
2
|
360
|
May 16, 2026
|
|
Bulk Export Metadata Missing Legal Hold Flags for Web Chat
|
|
2
|
248
|
May 16, 2026
|
|
WFM API 400 Bad Request: Schedule Import Fails with 'Invalid Interval' in Multi-Org AppFoundry Context
|
|
1
|
164
|
May 16, 2026
|
|
Genesyscloud_quality_evaluation_resource 409 conflict on bulk apply
|
|
1
|
186
|
May 16, 2026
|
|
WFM API 409 Conflict on Bulk Shift Swap Approval in Genesys Cloud 2024.5
|
|
0
|
291
|
May 16, 2026
|
|
Predictive routing scores stale after transcript API lag
|
|
3
|
95
|
June 4, 2026
|
|
WFM API 429s during JMeter load test on schedule exports
|
|
4
|
176
|
June 4, 2026
|
|
WFM Adherence Report Showing 100% Out-of-Adherence for Agents on Flexible Schedules
|
|
3
|
120
|
May 15, 2026
|
|
WFM API 409 Conflict during ServiceNow Quality Review Sync
|
|
3
|
219
|
May 16, 2026
|
|
Predictive Outbound Campaign failing with 409 Conflict on duplicate contact checks
|
|
1
|
190
|
May 16, 2026
|
|
WFM Bulk Import API 422 Unprocessable Entity: Invalid Shift Pattern ID on Multi-Tenant Provisioning
|
|
0
|
309
|
May 15, 2026
|
|
Predictive Routing Skill Mapping Issue During Zendesk Migration
|
|
0
|
435
|
May 16, 2026
|
|
Predictive routing metrics skew on apac byoc trunks
|
|
2
|
396
|
May 16, 2026
|