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409 Conflict updating Predictive Routing campaign ID in active queue
|
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3
|
364
|
January 24, 2026
|
|
Quality Evaluation API returns 403 when filtering by custom attribute in multi-tenant setup
|
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4
|
335
|
January 23, 2026
|
|
Predictive Routing Stats Missing in Legal Discovery Exports
|
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0
|
267
|
January 23, 2026
|
|
WFM Adherence Gap in Performance Dashboard
|
|
0
|
306
|
January 23, 2026
|
|
WFM Wrap-up Code 400 via Terraform
|
|
0
|
172
|
January 23, 2026
|
|
WEM API 422 on Shift Trade Approval with Overlapping Constraints
|
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0
|
220
|
January 23, 2026
|
|
Speech analytics custom topic not detecting keyword despite exact match
|
|
5
|
220
|
January 23, 2026
|
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Stuck on WFM Integration with Predictive Routing Queues
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|
3
|
545
|
January 23, 2026
|
|
predictiveRoutingQueueEmpty webhook stalling Express middleware on 2024-12.950.0
|
|
0
|
104
|
January 23, 2026
|
|
WFM Bulk Schedule Upload Hitting 429 Then 400 on Staging
|
|
1
|
104
|
January 23, 2026
|
|
Predictive Routing Queue Config API 400 on Multi-Tenant AppFoundry Sync
|
|
0
|
520
|
January 22, 2026
|
|
Stuck on Predictive Routing capacity mapping for Zendesk SLA
|
|
0
|
446
|
January 22, 2026
|
|
SCIM user provisioning — mapping custom attributes from Azure AD
|
|
5
|
540
|
January 22, 2026
|
|
Predictive Routing Queue Depth Sync Failing with 409 Conflict on ServiceNow Update
|
|
0
|
240
|
January 22, 2026
|
|
Predictive Routing Queue Depth vs. ServiceNow Incident Creation Threshold
|
|
0
|
222
|
January 22, 2026
|
|
WFM Bulk Schedule Publish Triggers 502 on ServiceNow Webhook
|
|
2
|
178
|
January 22, 2026
|
|
Predictive Routing Queue Depth Anomaly During JMeter Stress Test
|
|
0
|
94
|
January 22, 2026
|
|
WFM Schedule Export 429s at 15 Threads
|
|
1
|
476
|
January 21, 2026
|
|
WFM Schedule Publish API failing inside Architect flow for shift swaps
|
|
0
|
79
|
January 21, 2026
|
|
Shift Trade API 400 Bad Request when Agent Self-Service Overlaps with Manual Override
|
|
0
|
86
|
January 21, 2026
|
|
Predictive Dialer 408 Timeouts on APAC BYOC Trunks despite Healthy SIP Registration
|
|
0
|
495
|
January 21, 2026
|
|
WEM API 500 Error: Agent Availability Payload Validation Failure in ServiceNow Integration
|
|
1
|
249
|
January 21, 2026
|
|
Bulk Export Failure on WEM Quality Score Metadata for Digital Channels
|
|
0
|
246
|
January 20, 2026
|
|
WEM API 400: Agent Shift Payload Validation Failure During ServiceNow Sync via Architect Data Action
|
|
0
|
321
|
January 20, 2026
|
|
WFM Schedule Group API 400 via Terraform: Invalid shift pattern reference
|
|
2
|
196
|
January 20, 2026
|
|
Predictive Routing 400: Zendesk Satisfaction Score to Genesys Interaction Score Mapping
|
|
0
|
384
|
January 20, 2026
|
|
WFM API 429 errors during bulk schedule import
|
|
0
|
420
|
January 20, 2026
|
|
Stuck on Predictive Routing Skill Group Assignment during Zendesk Migration
|
|
1
|
280
|
January 20, 2026
|
|
Bulk export job failing with 409 conflict for legal hold tags
|
|
0
|
166
|
January 20, 2026
|
|
Looking for advice on Quality Management API 409 Conflict during ServiceNow Bulk Import
|
|
0
|
268
|
January 20, 2026
|