|
Schedule Publishing API 422 Conflict during Agent Self-Service Swap Validation
|
|
3
|
460
|
May 16, 2026
|
|
API for Long-term Forecasting Data Export Mismatch
|
|
3
|
249
|
May 14, 2026
|
|
409 Conflict updating Predictive Routing campaign ID in active queue
|
|
3
|
364
|
May 16, 2026
|
|
Quality Evaluation API returns 403 when filtering by custom attribute in multi-tenant setup
|
|
4
|
335
|
May 16, 2026
|
|
Predictive Routing Stats Missing in Legal Discovery Exports
|
|
0
|
267
|
May 16, 2026
|
|
WFM Adherence Gap in Performance Dashboard
|
|
0
|
306
|
May 16, 2026
|
|
WFM Wrap-up Code 400 via Terraform
|
|
0
|
172
|
May 15, 2026
|
|
WEM API 422 on Shift Trade Approval with Overlapping Constraints
|
|
0
|
220
|
May 16, 2026
|
|
Speech analytics custom topic not detecting keyword despite exact match
|
|
10
|
220
|
December 12, 2025
|
|
Stuck on WFM Integration with Predictive Routing Queues
|
|
3
|
545
|
May 16, 2026
|
|
predictiveRoutingQueueEmpty webhook stalling Express middleware on 2024-12.950.0
|
|
0
|
104
|
June 5, 2026
|
|
WFM Bulk Schedule Upload Hitting 429 Then 400 on Staging
|
|
1
|
104
|
June 5, 2026
|
|
Predictive Routing Queue Config API 400 on Multi-Tenant AppFoundry Sync
|
|
0
|
520
|
May 15, 2026
|
|
Stuck on Predictive Routing capacity mapping for Zendesk SLA
|
|
0
|
445
|
May 16, 2026
|
|
SCIM user provisioning — mapping custom attributes from Azure AD
|
|
10
|
540
|
December 11, 2025
|
|
Predictive Routing Queue Depth Sync Failing with 409 Conflict on ServiceNow Update
|
|
0
|
240
|
May 16, 2026
|
|
Predictive Routing Queue Depth vs. ServiceNow Incident Creation Threshold
|
|
0
|
222
|
May 16, 2026
|
|
WFM Bulk Schedule Publish Triggers 502 on ServiceNow Webhook
|
|
2
|
178
|
May 16, 2026
|
|
Predictive Routing Queue Depth Anomaly During JMeter Stress Test
|
|
0
|
94
|
May 16, 2026
|
|
WFM Schedule Export 429s at 15 Threads
|
|
1
|
475
|
May 16, 2026
|
|
WFM Schedule Publish API failing inside Architect flow for shift swaps
|
|
0
|
79
|
June 6, 2026
|
|
Shift Trade API 400 Bad Request when Agent Self-Service Overlaps with Manual Override
|
|
0
|
86
|
May 16, 2026
|
|
Predictive Dialer 408 Timeouts on APAC BYOC Trunks despite Healthy SIP Registration
|
|
0
|
495
|
May 16, 2026
|
|
WEM API 500 Error: Agent Availability Payload Validation Failure in ServiceNow Integration
|
|
1
|
249
|
May 16, 2026
|
|
Bulk Export Failure on WEM Quality Score Metadata for Digital Channels
|
|
0
|
246
|
May 16, 2026
|
|
WEM API 400: Agent Shift Payload Validation Failure During ServiceNow Sync via Architect Data Action
|
|
0
|
321
|
May 16, 2026
|
|
WFM Schedule Group API 400 via Terraform: Invalid shift pattern reference
|
|
2
|
196
|
May 16, 2026
|
|
Predictive Routing 400: Zendesk Satisfaction Score to Genesys Interaction Score Mapping
|
|
0
|
384
|
May 16, 2026
|
|
WFM API 429 errors during bulk schedule import
|
|
0
|
420
|
May 16, 2026
|
|
Stuck on Predictive Routing Skill Group Assignment during Zendesk Migration
|
|
1
|
280
|
May 16, 2026
|