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Predictive routing config export missing digital channel metadata
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2
|
320
|
May 17, 2026
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External Contacts: Preventing Duplicates Between MS Teams Direct Routing and Web Messaging
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3
|
167
|
May 16, 2026
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Predictive Routing Score Discrepancy in Performance Dashboard
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0
|
336
|
May 16, 2026
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Predictive Routing skew after WFM schedule publish in Chicago
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0
|
451
|
May 15, 2026
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Quality API 403 Forbidden When Fetching Evaluation Details via Integration OAuth
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0
|
215
|
May 15, 2026
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WFM API 400 Bad Request on Shift Pattern Bulk Import
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0
|
466
|
May 15, 2026
|
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Quality evaluation API missing BYOC carrier metadata in AP-SE-2
|
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0
|
231
|
May 15, 2026
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WFM API 409 Conflict During Bulk Skill Group Assignment via Partner Integration
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0
|
180
|
May 15, 2026
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Predictive Routing Data Action timeout during SMS queue assignment
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0
|
244
|
May 15, 2026
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Quick question about WFM Shrinkage Logic
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0
|
206
|
May 15, 2026
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Wfm schedule publish failing with 500 internal server error during agent self-service window
|
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0
|
452
|
May 15, 2026
|
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Predictive Routing Campaign stuck in 'Paused' state after ServiceNow Data Action failure
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1
|
250
|
May 15, 2026
|
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Automating Quality Evaluation Form Assignment via API
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3
|
376
|
May 15, 2026
|
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Predictive Routing 404 on Zendesk Skill Mapping
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1
|
407
|
May 15, 2026
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Predictive routing metadata missing in legal export batches
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0
|
184
|
May 15, 2026
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Schedule Publish 409 Conflict with WFM SDK 2024-01 in America/Chicago
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2
|
416
|
May 15, 2026
|
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Quality Score Mismatch in WFM Performance View
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3
|
240
|
May 15, 2026
|
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Predictive Routing Queue Capacity 409 Conflict during Terraform Apply on genesyscloud_routing_queue
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2
|
225
|
May 15, 2026
|
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Terraform provider v14.0 routing_script version conflict on publish
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2
|
368
|
January 31, 2026
|
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Predictive outbound hitting 408 Request Timeout on Ohio BYOC failover
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0
|
31
|
May 15, 2026
|
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Is it possible to bypass WFM API rate limits during JMeter load simulation?
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2
|
316
|
May 15, 2026
|
|
WFM Schedule Export API 400 Bad Request
|
|
1
|
368
|
May 14, 2026
|
|
Bulk Export Chain of Custody Timestamps in UTC vs Local
|
|
0
|
303
|
May 14, 2026
|
|
Terraform 422 on Predictive Routing Outbound Campaign
|
|
0
|
265
|
May 14, 2026
|
|
WFM Schedule Group 409 Conflict During IaC Deployment
|
|
0
|
194
|
May 14, 2026
|
|
WFM API 403 on Shift Template Creation
|
|
0
|
300
|
May 14, 2026
|
|
Predictive Routing Campaign Update 422 on Contact List Assignment
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|
0
|
212
|
May 14, 2026
|
|
WFM Bulk Update API 429 Error During Load Test
|
|
0
|
94
|
May 13, 2026
|
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Quality Evaluation API 429s during JMeter load test in US1
|
|
0
|
224
|
May 13, 2026
|
|
WFM Schedule API 400 Bad Request via Terraform Provider
|
|
0
|
265
|
May 13, 2026
|