|
Consultation call data
|
|
2
|
475
|
November 19, 2020
|
|
Events count
|
|
0
|
650
|
November 19, 2020
|
|
Help with CurrentReadyAgents on Pulse
|
|
4
|
650
|
November 18, 2020
|
|
Employee Name in Email Alert
|
|
6
|
650
|
November 14, 2020
|
|
WHo dropped the call?
|
|
5
|
650
|
November 13, 2020
|
|
[edit:Infiltration Sample] dating online #608
|
|
1
|
355
|
October 14, 2020
|
|
callback-Preview and disposition scenarios
|
|
12
|
650
|
October 14, 2020
|
|
How do I add data to the array?
|
|
1
|
275
|
October 9, 2020
|
|
Interactive Insights Date Range Output
|
|
0
|
650
|
September 29, 2020
|
|
Genesys and SAP toolbar
|
|
0
|
650
|
September 29, 2020
|
|
Insight of twitter messages
|
|
3
|
650
|
September 18, 2020
|
|
Interaction distributed during Pseudo ACW Mail
|
|
5
|
650
|
September 17, 2020
|
|
Query about the Pulse module
|
|
2
|
650
|
September 10, 2020
|
|
ORA-00942 after login in CCPulse 8.1.1
|
|
14
|
650
|
September 10, 2020
|
|
One Cassandra cluster for both recording and callback
|
|
1
|
348
|
September 7, 2020
|
|
[FIXED]Eservices - How to verify the connection between mailbox and exchange?
|
|
4
|
650
|
August 28, 2020
|
|
PureConnect (CIC) sold to InfoSys
|
|
1
|
583
|
August 26, 2020
|
|
BUSINESS OFFER to the ADMINISTRATOR sggu.com
|
|
0
|
650
|
August 11, 2020
|
|
FindConfigObject?
|
|
10
|
650
|
July 31, 2020
|
|
WebRTC
|
|
0
|
650
|
July 28, 2020
|
|
Where is Administration sggu.com ??
|
|
1
|
650
|
July 26, 2020
|
|
Help creating an Historical/Real Time Report in CCPulse+ 8.1
|
|
2
|
650
|
July 9, 2020
|
|
CCPulse+ is showing an agent's status wrongly
|
|
1
|
650
|
June 25, 2020
|
|
Customize WWE view
|
|
0
|
650
|
June 25, 2020
|
|
WWE My Agents virtual AG display
|
|
6
|
650
|
June 22, 2020
|
|
Genesys Desktop 7.6 Chats
|
|
6
|
650
|
June 5, 2020
|
|
records "rotate" between campaigns
|
|
6
|
650
|
May 30, 2020
|
|
WDE bar events triggered by whatsapp session channel
|
|
3
|
650
|
May 28, 2020
|
|
Separating IM from Voice at WWE
|
|
0
|
618
|
May 27, 2020
|
|
Out calls before incoming calls - problem
|
|
3
|
650
|
May 26, 2020
|