|
Assign WWE Vag group to a Cluster
|
|
3
|
650
|
August 30, 2021
|
|
Campaign wise Agent Statistics in Genesys Pulse
|
|
0
|
650
|
August 27, 2021
|
|
Personal Callback in a preview campaign
|
|
0
|
295
|
August 27, 2021
|
|
ORS - Current handling sessions or request
|
|
8
|
650
|
August 20, 2021
|
|
Genesys Interaction Analytics - getting email and chat interactions from UCS
|
|
1
|
258
|
August 16, 2021
|
|
WWE notifications
|
|
2
|
464
|
July 23, 2021
|
|
can CCPulse show # of records left in a calling list? (Outbound Campaign)
|
|
17
|
650
|
July 16, 2021
|
|
Not ordinary ConnID format on DB
|
|
5
|
650
|
July 16, 2021
|
|
Genesys on Ubuntu Server
|
|
2
|
418
|
July 13, 2021
|
|
CallReleased VS CallAnswered
|
|
1
|
484
|
July 5, 2021
|
|
Feature sever email notification
|
|
1
|
505
|
July 3, 2021
|
|
Genesys Pure Connect Vs Genesys Pure Engage
|
|
10
|
650
|
July 1, 2021
|
|
Plug in losing settings
|
|
1
|
650
|
June 26, 2021
|
|
How to kill a call ?
|
|
2
|
650
|
June 16, 2021
|
|
campaign callback request only in READY state ?
|
|
4
|
650
|
June 2, 2021
|
|
Genesys Pulse report about chat
|
|
0
|
650
|
May 26, 2021
|
|
Diasaster Recovery / Business Continuity of the Framework components
|
|
1
|
650
|
May 7, 2021
|
|
WWE:- Limiting agents to cold transfer for certain numbers in their CF
|
|
1
|
339
|
May 6, 2021
|
|
How to Download Material from Genesys Beyond Site
|
|
1
|
388
|
April 7, 2021
|
|
Reading data from View of CCpules
|
|
3
|
443
|
March 17, 2021
|
|
Where is Administrator sggu.com ??
|
|
1
|
452
|
March 8, 2021
|
|
Increase Workspace display of records
|
|
0
|
650
|
March 2, 2021
|
|
Disposition code WDE hiding
|
|
3
|
650
|
January 15, 2021
|
|
closing of the wde during the authentication on the CRM
|
|
3
|
650
|
January 2, 2021
|
|
Genesys Recording Cloud Backup Service (RCBS)
|
|
0
|
308
|
December 27, 2020
|
|
Recover parameter from HTTP Request on IRD
|
|
4
|
650
|
December 25, 2020
|
|
Do not call for manual calls.
|
|
1
|
650
|
December 18, 2020
|
|
BUSINESS PROPOSAL TO THE ADMINISTRATOR sggu.com
|
|
0
|
610
|
December 15, 2020
|
|
List Variable in IRD
|
|
7
|
650
|
December 11, 2020
|
|
WDE customization query
|
|
3
|
478
|
December 3, 2020
|