Dear Experts,
Does Genesys have solution for Do not calls numbers for manual calls? (make call by WDE)
I have a list (around 30k numbers), We want Agents cannot make call to these numbers.
Thanks,
Duc
Dear Experts,
Does Genesys have solution for Do not calls numbers for manual calls? (make call by WDE)
I have a list (around 30k numbers), We want Agents cannot make call to these numbers.
Thanks,
Duc
No
Would have to be a development at WDE or Endpoint as SIP Server just dials and making it by dial-rules would be kinda a pain