|
Request single transfer for DN
|
|
1
|
650
|
July 6, 2017
|
|
Agent logoff authorization
|
|
5
|
650
|
July 6, 2017
|
|
GMS call Back -- User Terminated---- SOLVED
|
|
2
|
461
|
July 6, 2017
|
|
Genesys and scheduling on preference
|
|
1
|
650
|
July 5, 2017
|
|
IRD Routing
|
|
13
|
650
|
July 5, 2017
|
|
GMS can not start correctly
|
|
5
|
650
|
July 5, 2017
|
|
Email Consultation
|
|
1
|
650
|
July 4, 2017
|
|
Is it possible to filter call events by parameters or data in specific?
|
|
3
|
650
|
July 3, 2017
|
|
Activate WFM Web New Agent Interface (ARK / WFM-23593)
|
|
2
|
650
|
July 3, 2017
|
|
GVP is not playing properly / breaking the prompts in between
|
|
7
|
559
|
July 3, 2017
|
|
Contact Center Statistics not showing
|
|
18
|
650
|
July 3, 2017
|
|
External Authentication through RADIUS
|
|
5
|
650
|
June 30, 2017
|
|
Call conference on established
|
|
0
|
650
|
June 30, 2017
|
|
Deployment Web_Cobrowser Solution
|
|
9
|
650
|
June 30, 2017
|
|
running the "rePost_from_MCP_to_RPandStorage.py" multiple times effect?
|
|
1
|
650
|
June 29, 2017
|
|
RWS failed to start
|
|
20
|
650
|
June 29, 2017
|
|
WWE - Click on Answer call - Call dis connecting
|
|
10
|
650
|
June 29, 2017
|
|
Sip T-server -> RM -> MCP
|
|
7
|
650
|
June 29, 2017
|
|
WDE Call Consult Toggling issue
|
|
6
|
650
|
June 29, 2017
|
|
Test Chat on Web API to Agent
|
|
14
|
650
|
June 29, 2017
|
|
How to invoke formula from api sdk?
|
|
2
|
650
|
June 28, 2017
|
|
Windows 2016
|
|
13
|
650
|
June 28, 2017
|
|
CCPulse Runtime error
|
|
7
|
650
|
June 27, 2017
|
|
Orchestration Creating DMP file
|
|
6
|
650
|
June 27, 2017
|
|
WDE random View issue
|
|
3
|
650
|
June 27, 2017
|
|
Add UUI to call transfer
|
|
2
|
650
|
June 27, 2017
|
|
Social application start with unavaiable status
|
|
11
|
650
|
June 27, 2017
|
|
Such as making a call to a queue and adding additional information?
|
|
1
|
518
|
June 26, 2017
|
|
Button send off Chat on Interaction be hidden
|
|
6
|
540
|
June 26, 2017
|
|
Category Synchronisation problem with GWE
|
|
1
|
650
|
June 26, 2017
|