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Data Action fails to parse Cognigy profile token JSON
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0
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0
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June 6, 2026
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Architect IVR Transfer Failure with External SIP URI in AppFoundry
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0
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138
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May 15, 2026
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Aggregation logic failing on tHandle/tAcw for 30-minute intervals in Analytics API
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0
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0
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June 5, 2026
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Genesys OAuth 401s after token refresh despite valid expiry
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1
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0
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June 4, 2026
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CX as Code CLI export architect-flow returns empty array for root division
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1
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0
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June 4, 2026
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Architect Data Action: External REST response mapping to variable fails silently
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0
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0
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June 5, 2026
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Analytics API 429 Rate Limiting on Multi-Tenant Data Sync
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0
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158
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May 16, 2026
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Platform SDK v2.5.0: oauth.getOauthClients() returns empty array for admin user
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0
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0
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June 4, 2026
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Stuck on S3 Bulk Export Job Failing with 403 on Legal Hold Scope
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4
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360
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May 16, 2026
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Looking for advice on Zendesk Ticket-to-Interaction Mapping Failing via API with 400 Bad Request
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2
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400
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May 16, 2026
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Predictive pacing drops to 0.0x after DNC sync
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1
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0
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June 4, 2026
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Predictive Routing Campaign 429 at 50 threads
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0
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136
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May 15, 2026
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Web Messaging SDK: Triggering proactive notification for previous guest?
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0
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0
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June 4, 2026
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Predictive Routing Skill Group 400 Error during Zendesk Group Mapping
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0
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309
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May 15, 2026
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Set Participant Data action not persisting custom variables for subsequent IVR steps
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0
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0
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June 4, 2026
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Wrap-up code not appearing for agents on specific queue — assignment issue
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2
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252
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November 18, 2025
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How to use Genesys Cloud for outbound proactive notifications (SMS/email)
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4
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188
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January 28, 2026
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NLU Intent Confidence Drift on BYOC Trunk Voice Inputs
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1
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297
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May 16, 2026
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Predictive Routing Campaign Stalls at 50 Concurrent Calls with 429 Too Many Requests
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4
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430
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May 16, 2026
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Genesys Cloud PKCE code_verifier hashing mismatch in SPA OAuth flow
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1
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0
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June 5, 2026
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Stuck on SIP Trunk Registration Flapping with 408 Timeout
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1
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455
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May 16, 2026
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Bulk Export Metadata Missing Legal Hold Tags in S3
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1
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273
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May 16, 2026
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Guest API WebSocket handshake 403 when bypassing standard widget
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0
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0
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June 5, 2026
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Analytics API: wrapUpCode returns null in detail queries despite valid agent input
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1
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195
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May 16, 2026
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401 Unauthorized on /api/v2/analytics/events after token refresh — clock skew?
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0
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0
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June 5, 2026
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Verifying Genesys Cloud Webhook Signatures in Python to prevent replay attacks
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0
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0
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June 5, 2026
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Inconsistent SIP 408 Timeouts on AP-1 BYOC Trunk During High-Volume Outbound Burst
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0
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166
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May 15, 2026
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CORS preflight fails on Messenger widget in Next.js App Router
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0
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0
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June 5, 2026
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Screen Recording API returns 403 for Premium App Service Account
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0
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168
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May 16, 2026
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SIP REFER mapping to routing.interaction.created on WebSocket API
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0
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0
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June 5, 2026
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