|
CXone GET /agents/states returning empty array for logged-in agent
|
|
2
|
393
|
January 11, 2026
|
|
CXone Reporting API v2 Agent State History Query Hanging
|
|
1
|
61
|
January 11, 2026
|
|
PATCH /api/v2/conversations/calls/{id} transfer failing with 400
|
|
0
|
99
|
January 11, 2026
|
|
Handling 429 errors during bulk user updates via Genesys Cloud REST API
|
|
1
|
100
|
January 11, 2026
|
|
CORS blocking Messenger widget embed in Next.js App Router
|
|
0
|
76
|
January 11, 2026
|
|
Node.js Lambda parsing Genesys Cloud routing queue event payload
|
|
1
|
159
|
January 11, 2026
|
|
Guest API: Pushing typing indicators and read receipts fails with 400
|
|
0
|
50
|
January 10, 2026
|
|
Genesys Cloud v2.analytics.conversation.aggregate event JSON structure
|
|
1
|
110
|
January 10, 2026
|
|
GetRESTProxy INVALID_FUNCTION error in CXone Studio with OpenTelemetry headers
|
|
1
|
249
|
January 10, 2026
|
|
Media API 403 when exporting video recordings via Terraform
|
|
3
|
222
|
January 10, 2026
|
|
Data Action node returning 400 Bad Request on external webhook payload serialization
|
|
0
|
53
|
January 10, 2026
|
|
Guest API typing indicators not triggering in Architect
|
|
0
|
48
|
January 10, 2026
|
|
POST /api/v2/conversations/calls 403 Forbidden on agent behalf
|
|
0
|
112
|
January 10, 2026
|
|
Data Action Timeout on BYOC Trunk Sync
|
|
0
|
364
|
January 10, 2026
|
|
Analytics API v2 returning null duration for failed BYOC trunks in APAC
|
|
2
|
324
|
January 10, 2026
|
|
Optimizing Lambda Concurrency for Genesys Cloud EventBridge Interaction Events
|
|
1
|
240
|
January 9, 2026
|
|
Deleting User via API: Preserving Historical Interaction Data
|
|
0
|
131
|
January 9, 2026
|
|
CXone Studio DBConnector Lookup Returning Null for Valid Keys
|
|
4
|
376
|
January 9, 2026
|
|
Data Action 'Update Incident' returning 409 Conflict during high-volume webhook replay
|
|
1
|
216
|
January 9, 2026
|
|
EventBridge filter pattern failing to isolate conversation.end events for specific queue ID
|
|
0
|
297
|
January 9, 2026
|
|
Genesys Cloud Web Messaging SDK: Passing CRM ID in startChat() attributes
|
|
0
|
67
|
January 9, 2026
|
|
Idempotency Key Handling for PATCH /api/v2/conversations/medias/{mediaId}/participants/{participantId}
|
|
0
|
214
|
January 9, 2026
|
|
Bulk Recording Export: 500 Error on S3 Upload with Legal Hold Metadata in London Region
|
|
0
|
400
|
January 9, 2026
|
|
Analytics API aggregation_interval returning 400 for 30-minute buckets
|
|
1
|
94
|
January 9, 2026
|
|
Client_credentials grant failing on CXone /oauth2/token
|
|
0
|
56
|
January 9, 2026
|
|
EventBridge rule triggers but Genesys Cloud webhook returns 422
|
|
1
|
126
|
January 9, 2026
|
|
WFM Data Action 'Get Agent Schedule' Returning Null for Shift Swap Participants
|
|
0
|
282
|
January 9, 2026
|
|
CXone /agents/states returns empty array despite active session token
|
|
1
|
85
|
January 9, 2026
|
|
Quick question about JMeter WebSocket handshake failures at scale
|
|
0
|
200
|
January 9, 2026
|
|
Genesys Web Messaging SDK file upload MIME rejection despite valid config
|
|
0
|
102
|
January 9, 2026
|