Getting a 403 Forbidden when trying to initiate an outbound call via the Conversations API.
POST /api/v2/conversations/calls
{
"from": { "phoneNumber": "+18005550199" },
"to": [{ "phoneNumber": "+13105550100" }],
"providerId": "genesys",
"wrapUpCode": { "id": "default" }
}
The token has conversation:write and call:write scopes. The agent is currently in Available state. I’ve verified the number is configured for outbound. What am I missing?