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Forecast accuracy degraded after DST timezone change — how to recalibrate
|
|
16
|
154
|
November 5, 2025
|
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WFM API 400 Bad Request: Schedule Import Fails with 'Invalid Interval' in Multi-Org AppFoundry Context
|
|
1
|
164
|
May 16, 2026
|
|
WFM Evaluation Data Action: 400 Bad Request on ServiceNow Incident Table Insert
|
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1
|
234
|
May 15, 2026
|
|
Quality Management webhook payload missing evaluation score for ServiceNow sync
|
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0
|
480
|
May 16, 2026
|
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Workforce Management Agent Schedule Adherence Variance in EU-West BYOC
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0
|
300
|
May 16, 2026
|
|
Quality Evaluation Data Latency in Performance Dashboard
|
|
1
|
292
|
May 16, 2026
|
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WEM API Pagination Issue When Migrating PureConnect Agent Schedules
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0
|
380
|
May 15, 2026
|
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WFM API 409 Conflict on Agent Profile Update
|
|
0
|
204
|
May 16, 2026
|
|
WFM API 403 Forbidden on Schedule Import via ServiceNow Integration
|
|
1
|
297
|
May 16, 2026
|
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WFM Bulk Assignment API 409 Conflict on Shift Pattern References during Automated Import
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0
|
182
|
May 16, 2026
|
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Running into a weird bug with WFM Schedule Conflict Alerts
|
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0
|
172
|
May 16, 2026
|
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WFM API 403 Forbidden when scheduling agent shifts via bulk update for GC Rollout
|
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0
|
246
|
May 15, 2026
|
|
Quality Management API returning 403 on Bulk Evaluation Upload
|
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4
|
300
|
May 16, 2026
|
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Why does this setting cause WFM schedule optimization to fail with a 400 error in EU1?
|
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3
|
264
|
May 16, 2026
|
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409 Conflict on Bulk Shift Swap API for Chicago Region
|
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3
|
352
|
May 16, 2026
|
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WFM v2 API 422 on shift swap payload
|
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0
|
220
|
May 16, 2026
|
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WFM Evaluation Rule API 409 Conflict on Terraform Apply
|
|
1
|
154
|
May 16, 2026
|
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WFM Adherence API 429 during JMeter ramp-up for 200 agents
|
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0
|
356
|
May 15, 2026
|
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Adherence Threshold Override Failure in EU-West BYOC Dashboard
|
|
0
|
141
|
May 16, 2026
|
|
WFM API 403 Forbidden on /api/v2/wfm/schedules despite valid OAuth token
|
|
0
|
416
|
May 16, 2026
|
|
WEM Schedule API 429 errors blocking ServiceNow shift logging
|
|
0
|
202
|
May 15, 2026
|
|
Quality API rate limit errors during WFM schedule simulation
|
|
3
|
410
|
May 16, 2026
|
|
WEM API 400 on BYOC Trunk WFM Sync
|
|
0
|
400
|
May 15, 2026
|
|
WFM Evaluation API 429 during JMeter Load Test
|
|
0
|
120
|
May 15, 2026
|
|
Wfm api 502 bad gateway during high concurrency load test for schedule imports
|
|
3
|
356
|
May 16, 2026
|
|
Wfm api 500 error during bulk schedule upload
|
|
0
|
291
|
May 16, 2026
|
|
Shift Swap Validation Fails with 409 Conflict
|
|
1
|
208
|
May 16, 2026
|
|
Recording retention policy — calls older than 90 days being deleted unexpectedly
|
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4
|
220
|
December 29, 2025
|
|
WFM Adherence Dashboard showing 100% for agents on break
|
|
3
|
256
|
May 16, 2026
|
|
Is it possible to export Quality evaluation metadata alongside digital channel recordings for legal holds?
|
|
0
|
136
|
May 15, 2026
|