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Historical Reporting API - Sustained Rate Limit
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1
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22
|
August 13, 2026
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Web Messaging Bot Flow - Data Action Email Capture
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1
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25
|
August 12, 2026
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WEM Adherence - State Stuck in NOT_READY Despite Agent Available
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2
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26
|
August 11, 2026
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WEM - Activity Point Calculation Glitch
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4
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30
|
August 11, 2026
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Data Action mapping to session variable - unexpected type coercion
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0
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12
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August 10, 2026
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Analytics API - Conversation Details Query
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3
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9
|
August 10, 2026
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Recording Exports - Lambda Data Action Timeout
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2
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21
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August 7, 2026
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WEM Real-Time Adherence Data Stream Failing - 429 Too Many Requests
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4
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20
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August 5, 2026
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400 Bad Request - PATCH /api/v2/users/{userId}/preferences with incorrect schema
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4
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15
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August 1, 2026
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400 Bad Request - Schedule Generation API
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4
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15
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July 31, 2026
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WEM - Actual Time discrepancies with Zoom Contact Center ACD state changes
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4
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48
|
July 31, 2026
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Interaction events dropping after WebSocket reconnect - Predictive Routing
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1
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20
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July 31, 2026
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Workforce Engagement Activity Points - Incorrect Calculation
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4
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22
|
July 31, 2026
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Shift Trade Impacting Scheduled Paid Time - WEM Discrepancy
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0
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27
|
July 30, 2026
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WEM - Agent Scheduled vs. Actual Time
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2
|
17
|
July 29, 2026
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Terraform Plan Failure - Workflow Execution Timeout with Orchestrator
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0
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7
|
July 26, 2026
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BYOC Trunk - SIP Options Failures - Intermittent 405s
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3
|
57
|
July 24, 2026
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WEM Activity Point of Contact (APOC) API failing with 400 BAD_REQUEST - Invalid JSON
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0
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24
|
July 23, 2026
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SAML Assertion Attribute Mapping - Data Residency Validation Failure
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2
|
18
|
July 23, 2026
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Embeddable Framework - Real-time Stats Update Issue
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1
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23
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July 21, 2026
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Architect Flow - Post-Call Survey Trigger Failing - Training Impact
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4
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97
|
July 20, 2026
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Recording Exports - EventBridge Lambda 400s
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3
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7
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July 20, 2026
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Workforce Engagement Activity Points Not Calculating - Supervisor View
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1
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30
|
July 20, 2026
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Data Action - ServiceNow Incident Update - 'Missing Required Field' Despite Payload Matching Docs
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2
|
69
|
July 20, 2026
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Interaction Transcript not showing in historical reporting - something’s broken
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4
|
61
|
July 19, 2026
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Scheduled Callback - /api/v2/callbacks POST failing with 400 on `scheduledTime`
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|
1
|
26
|
July 19, 2026
|
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WEM Adherence Incorrectly Showing Breaks as Non-Paid Time - Shift Bids
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3
|
53
|
July 18, 2026
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WEM Adherence Showing Incorrect State After Split Shift Trade
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0
|
27
|
July 17, 2026
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Topic Detection - Phrase Match Not Triggering
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|
0
|
18
|
July 17, 2026
|
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WEM Real-Time Adherence - 'INVALID_AGENT_STATE' - Random Intermittents
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|
0
|
15
|
July 16, 2026
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