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Data Action returns undefined despite 200 OK - JSON path mapping issue
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0
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62
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February 9, 2026
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Loop block in Architect fails to iterate over JSON array from Data Action
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1
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55
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February 9, 2026
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Architect Data Action mapping nested JSON to variables fails
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0
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54
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February 9, 2026
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Is it possible to export bot transcript metadata for legal discovery via bulk job?
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0
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500
|
February 9, 2026
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Bot fails to map Zendesk ticket ID during migration
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0
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455
|
February 9, 2026
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Web Messaging: Bot Quick Replies Missing from Historical Chat Transcripts
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2
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384
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February 8, 2026
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WebSocket disconnects during high-concurrency IVR load test
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2
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370
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February 8, 2026
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Flow Efficiency: Correlating Flow Outcome Success with Queue Deflection Rates
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2
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321
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February 8, 2026
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Architect GetExternalContactAction Phone Lookup Failing with 400
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0
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272
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February 6, 2026
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Data Action timeout hard-capped at 3s despite configuration
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0
|
50
|
February 6, 2026
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GetExternalContactAction failing to return data on phone lookup
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0
|
70
|
February 6, 2026
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Data Action JSON parsing error with Cognigy profile token payload
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2
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68
|
February 6, 2026
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Architect DateTimeDiff expression failing with 'Invalid arguments'
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1
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70
|
February 6, 2026
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Virtual Agent Handoff Metrics Divergence with BYOC Trunk SIP Traces
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2
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380
|
February 6, 2026
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Common Module reuse — how to call a shared flow from multiple inbound call flows
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0
|
210
|
February 6, 2026
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Data Action Failing to Send Raw HTML Email Bodies to ServiceNow
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2
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412
|
February 6, 2026
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Bot Interaction API 503 on AP-Southeast-1 BYOC Trunks
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0
|
180
|
February 6, 2026
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Participant attributes from Web Messaging not visible in Architect Data Action JSON
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1
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127
|
February 6, 2026
|
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Architect flow timeout at 200 concurrent threads
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0
|
376
|
February 6, 2026
|
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Architect API returning 429 during JMeter load test of IVR flow
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0
|
188
|
February 5, 2026
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PATCH /api/v2/architect/flowreferences failing when wiring shared common flow
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0
|
38
|
February 5, 2026
|
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GetExternalContactAction returning null despite valid JSON response
|
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0
|
67
|
February 5, 2026
|
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Architect Data Action: Retrieving Web Messaging participant attributes
|
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0
|
100
|
February 5, 2026
|
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ServiceNow Data Action 500: Webhook payload schema mismatch on Genesys Cloud Outbound Connectors
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1
|
296
|
February 5, 2026
|
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Bot Studio NLP error during zendesk bot import
|
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1
|
525
|
February 5, 2026
|
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Architect expression regex for +1XXXXXXXXXX to (XXX) XXX-XXXX
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0
|
119
|
February 4, 2026
|
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Need some help troubleshooting
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0
|
184
|
February 4, 2026
|
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Architect Data Action timeout 3s vs 5s response
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2
|
174
|
February 4, 2026
|
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Architect flow failing on digital channel mapping after zendesk migration
|
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2
|
412
|
February 4, 2026
|
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Architect Data Action Lambda 403: Role trust policy mismatch?
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|
0
|
63
|
February 4, 2026
|