Bot Studio NLP error during zendesk bot import

Architect & Flows
1

getting 400 bad request on POST /api/v2/bots when trying to push the zendesk bot export. error says ‘intent confidence threshold invalid’. the json looks fine. is genesys cloud stricter on the nlp config than zendesk? i am on the eu-west-1 region.

2

This looks like a schema validation issue. Genesys Cloud requires the confidence threshold to be a float between 0 and 1, not an integer. The Zendesk export likely sends 1 or 0. Change it to 1.0 in the JSON payload before pushing. This strict typing often breaks imports.