|
Passing CRM ID via Web Messaging SDK startChat() not persisting in Genesys Cloud
|
|
0
|
0
|
June 5, 2026
|
|
Node Lambda crashing on Genesys Cloud webhook payload parsing
|
|
2
|
0
|
June 5, 2026
|
|
SIP 408 Request Timeout on outbound leg during Terraform deploy
|
|
2
|
160
|
May 16, 2026
|
|
Genesys Analytics API aggregation query failing on queue/media grouping
|
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4
|
400
|
May 18, 2026
|
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Bot Transcript Export 403 Forbidden with S3 Integration for Legal Hold
|
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3
|
306
|
May 16, 2026
|
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Data Action Timeout vs Circuit Breaker Behavior in Multi-Org Premium App
|
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3
|
216
|
May 16, 2026
|
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Real-time queue stats via Statistics API: waiting count missing?
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0
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0
|
June 4, 2026
|
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Architect Secure Call Flow Not Playing Secure Pause Tone During Credit Card Collection
|
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2
|
405
|
May 15, 2026
|
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Predictive Routing Skill Group Capacity Mismatch
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4
|
460
|
June 4, 2026
|
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WebRTC Softphone Latency Spikes During Peak Schedule Publishing
|
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3
|
327
|
May 16, 2026
|
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Agent Scripting Block Timeout Logic vs. Architect Fallback
|
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3
|
525
|
May 16, 2026
|
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AI Bot fallback triggering during WFM shift swap peak
|
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2
|
180
|
May 16, 2026
|
|
Queue Performance Dashboard Lag During Peak Hours
|
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2
|
132
|
May 16, 2026
|
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Zendesk Talk Screen Recording Integration Failing in GC
|
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3
|
425
|
May 16, 2026
|
|
Architect bot confidence threshold anomaly
|
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3
|
420
|
May 16, 2026
|
|
SIP 408 Request Timeout on BYOC Trunk Failover during Peak Hours
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3
|
465
|
May 16, 2026
|
|
Bot Flow 400 Error: NLU Intent Mapping Fails After Zendesk Import
|
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2
|
440
|
May 16, 2026
|
|
Workato Webhook verification failing within Architect flows
|
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3
|
436
|
May 14, 2026
|
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Deleting user via API without losing interaction history
|
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1
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0
|
June 5, 2026
|
|
Terraform for_each with YAML vars for Genesys Cloud queues fails on map type
|
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0
|
365
|
May 16, 2026
|
|
GC API 401 on token refresh despite valid expiry
|
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0
|
0
|
June 4, 2026
|
|
NICE CXone GET /agents/states returns empty array for active agent
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0
|
0
|
June 5, 2026
|
|
Bulk Export 409 Conflict on Legal Hold Metadata Sync
|
|
4
|
158
|
May 16, 2026
|
|
Data Action external call mapping JSON array to Architect variable failing
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0
|
0
|
June 5, 2026
|
|
WFM Bulk API 400 Bad Request on Shift Swap Approval for BYOC Trunk Agents
|
|
2
|
340
|
May 15, 2026
|
|
Performance Dashboard Queue Activity Metrics Discrepancy During High Load
|
|
2
|
312
|
May 16, 2026
|
|
Predictive Outbound Campaign 422 during Terraform Apply
|
|
0
|
535
|
May 16, 2026
|
|
Quick question about... Terraform 403 on Analytics Report Definition with SSO
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|
0
|
210
|
May 16, 2026
|
|
SIP REFER Transfers Failing with 481 Call Transaction Does Not Exist on Genesys Cloud Voice
|
|
3
|
430
|
May 15, 2026
|
|
Bulk export job stuck in processing state for webchat sessions with legal hold
|
|
3
|
258
|
May 16, 2026
|