I’m trying to fetch interval data for conversation metrics using the Embeddable Client App SDK. The documentation mentions a paging object with pageSize and pageNumber, but the behavior seems off.
I set pageSize to 50, expecting 50 rows per request. Instead, I get 20. When I increment pageNumber, the next batch starts from where the last left off, which is fine, but the count is always 20. Is there a hidden limit? Or am I missing a parameter?
Here is my current setup:
- Endpoint:
GET /api/v2/analytics/conversations/details/queries - SDK: Genesys Cloud JavaScript SDK
- Payload:
paging: { pageSize: 50, pageNumber: 1 }
The response always returns 20 items. I’ve tried setting pageSize to 100, still 20.
Can someone clarify if pageSize is ignored for this endpoint? Or if there is a max limit I’m hitting?