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Guest API: Querying Agent Utilization Metrics by 30-Minute Intervals
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0
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375
|
May 16, 2026
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User Provisioning API 409 Conflict During Zendesk-to-GC Migration Script
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0
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328
|
May 16, 2026
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Historical Data Limits for WFM Forecasting
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2
|
368
|
May 14, 2026
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POST /api/v2/conversations/cobrowse/sessions returns 400 Bad Request
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0
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0
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June 4, 2026
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POST /api/v2/conversations/cobrowse returns 409 Conflict
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2
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0
|
June 5, 2026
|
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JavaScript SDK mute/unmute agent mic during active call
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2
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384
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May 18, 2026
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POST /api/v2/analytics/reportdefinitions returns 422 for custom metrics
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0
|
360
|
May 16, 2026
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DateTimeDiff returning negative values in Architect expression
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0
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0
|
June 5, 2026
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Analytics API Conversation Aggregates query returning 0 records
|
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2
|
216
|
May 18, 2026
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Outbound campaign import failing with 422 Unprocessable Entity - malformed_contact_list
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3
|
194
|
May 16, 2026
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Updating participant attributes via /conversations/voice/conversations/{id}/participants/{id} returns 409 Conflict in n8n
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1
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268
|
May 18, 2026
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Genesys Cloud Analytics API v2 returning empty data for digital channel interactions
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4
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206
|
May 16, 2026
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Data masking validation fails in Architect for GDPR compliance
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4
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425
|
May 16, 2026
|
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Script Template Version Mismatch in Premium App Deployment
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3
|
270
|
May 16, 2026
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Predictive Routing ignoring skill weights during Chicago peak
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4
|
270
|
May 16, 2026
|
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Analytics Conversations Aggregates: Handling pagination and interval aggregation in custom report builder
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2
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0
|
June 5, 2026
|
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Webhook event filtering — only receiving conversation.end not conversation.start
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4
|
218
|
December 9, 2025
|
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Automating GDPR Deletion Requests for Recordings and PII
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3
|
300
|
May 15, 2026
|
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Genesys Cloud EventBridge integration failing with 403 on AWS side
|
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0
|
0
|
June 5, 2026
|
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OAuth client division scope restriction for multi-tenant BPO
|
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0
|
0
|
June 5, 2026
|
|
Script block fails to render in Architect flow
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4
|
258
|
May 16, 2026
|
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GET /api/v2/agents/states returns empty array for logged-in agent in DFO context
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2
|
372
|
May 18, 2026
|
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Data Action Timeout Impacting Architect Flow Routing
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0
|
234
|
May 16, 2026
|
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QM recording sync failing on /api/v2/recordings - WebRTC TURN fallback tanking MOS scores
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3
|
0
|
June 4, 2026
|
|
On-Prem Edge Health Check Returning Empty Array
|
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3
|
162
|
May 15, 2026
|
|
Need some help troubleshooting WebSocket disconnects during high-concurrency JMeter test
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2
|
183
|
May 16, 2026
|
|
Cumulative Hold Time Across Transfers
|
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2
|
166
|
May 15, 2026
|
|
Bulk Export Job Fails with 400 Bad Request when Filtering by Predictive Routing Skill Group for Legal Discovery
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2
|
182
|
May 15, 2026
|
|
Analytics API 429 on bulk export requests for legal hold transcripts
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|
0
|
535
|
May 16, 2026
|
|
Bulk export metadata missing chain of custody fields for legal hold
|
|
2
|
182
|
May 16, 2026
|