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Websocket disconnects during ivr load test
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1
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505
|
May 16, 2026
|
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Data Action returns undefined despite 200 OK and valid JSON payload
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0
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0
|
June 5, 2026
|
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Wfm scheduling api 400 on byoc trunk shift assignment
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3
|
140
|
May 16, 2026
|
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WFM Schedule Summary API 500 on Custom Group Filters
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3
|
184
|
May 16, 2026
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Analytics API /api/v2/analytics/users/summary returning inconsistent tHandle values for 30-min intervals
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0
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0
|
June 5, 2026
|
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Handling Genesys Cloud Webhook 5xx Failures with EventBridge Dead Letter Queue
|
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4
|
176
|
May 18, 2026
|
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Setting wrap-up codes via Conversations API after interaction close
|
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2
|
405
|
May 18, 2026
|
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Script Node Timeout During High-Volume Shift Swaps
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0
|
324
|
May 16, 2026
|
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Data Table lookup returns null even though key exists — case sensitivity?
|
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8
|
136
|
December 23, 2025
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Listing OAuth clients via /api/v2/oauth/clients returns limited scope details
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0
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0
|
June 5, 2026
|
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Genesys Bot to ServiceNow Data Action Failing with 422 on Nested JSON Attributes
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2
|
288
|
May 16, 2026
|
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Predictive Routing score skew after Schedule Publish
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2
|
228
|
May 16, 2026
|
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WebRTC softphone failing to initialize for agents with specific shift constraints
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1
|
333
|
May 16, 2026
|
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Guest API /api/v2/conversations/messaging/close returns 403 when triggered by backend service
|
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4
|
186
|
May 18, 2026
|
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Outbound Campaign API 403 Forbidden when pushing via ServiceNow Data Action
|
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2
|
306
|
May 16, 2026
|
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Data Action returns 502 on Sydney edge during ACMA timestamp validation
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1
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0
|
June 5, 2026
|
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Call flow timeout action not triggering on inbound secure call
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6
|
156
|
January 1, 2026
|
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Platform API User Search Returning Inconsistent Results with SCIM Filter Syntax
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2
|
484
|
May 15, 2026
|
|
Bulk Export: Web Messaging Transcripts Missing Embedded Attachments
|
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2
|
285
|
May 15, 2026
|
|
Screen Recording Metadata Missing in Bulk Export
|
|
2
|
570
|
May 16, 2026
|
|
Is it possible to configure BYOC Edge routing rules via API for dynamic tenant isolation?
|
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2
|
231
|
May 16, 2026
|
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Wem api 400 bad request when syncing digital channel skills to servicenow
|
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0
|
204
|
May 16, 2026
|
|
Terraform CX-as-Code: Defining skills on a Genesys Cloud queue
|
|
1
|
0
|
June 5, 2026
|
|
Agent Scripting Metrics Discrepancy in Performance Dashboard
|
|
3
|
118
|
May 16, 2026
|
|
Quick question about Data Action timeout masking ServiceNow 429s
|
|
2
|
291
|
May 16, 2026
|
|
WebRTC Softphone Metrics Missing in Real-Time Queue View
|
|
1
|
404
|
May 16, 2026
|
|
Genesys Cloud Webhook returning 502 - how to handle retries?
|
|
1
|
0
|
June 5, 2026
|
|
SIP Trunk Registration Failures During JMeter Stress Test
|
|
2
|
309
|
May 16, 2026
|
|
Quality Management API 500 Error During Bulk Export of Digital Channel Evaluations
|
|
2
|
303
|
May 16, 2026
|
|
Running into a weird bug with BYOC Edge SIP Trunk registration failures
|
|
3
|
388
|
May 16, 2026
|